Comfort Advisor
Job Description
Job Description
Job Summary
At Polar Express our Comfort Advisors will meet with customers in their homes and educate them on the various options and designs of new or replacement HVAC equipment.
You will professionally advise homeowners in determining the correct heating and cooling systems that offers the best solution to fit their needs.
Building long-term successful client relationships.
General Accountabilities
- Contacts regular and prospective customers to demonstrate products, explain product features, and solicit orders.
- Recommends products to customers, based on customers' needs and interests.
- Answers customers' questions about products, prices, availability, product uses, and credit terms.
- Estimates or quotes prices, credits or contract terms, warranties, and delivery dates.
- Consults with clients after sales or contract signings to resolve problems and to provide ongoing support.
- Performs administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
- Performs other related duties as assigned by management.
Job Qualifications
- Education : Bachelor's degree in a related field.
- Experience : A few months to one year of related experience.
- High school diploma or equivalent
- Valid driver's license and insurable driving record
- Pass background and drug screen
- Comfortable working directly with consumers in their homes
- 2+ years consultative sales experience
- In home sales experience desired
- HVAC or similar industry experienced desired
- Self-motivated and highly organized with the ability to work independently
- Able to work evenings and weekends
- Goal orientated with a strong desire to succeed
- Strong understanding of the psychology of sales
- Time management, organization and presentation skills
- Sales pipeline management skills
- Advanced customer service skills
- Strong interpersonal & communication skills
- Computer skills
Skills
- Excellent written and oral communication skills
- Active listening
- Social perceptiveness
- Critical thinking
- Service orientation
- Negotiation
- Coordination
Benefits
- Aflac Accidental Medical Coverage
- Life Insurance
- 401K
- 401K Company match
- Vacation Pay
- Paid Holiday's
- Company cell phone / uniform / vehicle
- Company paid ongoing training
- Dental
- Vision
- Life Insurance
- Aflac Accidental Coverage
Comfort Advisor
At Polar Express our Comfort Advisors will meet with customers in their homes and educate them on the various options and designs of new or replacement HVAC equipment. Comfortable working directly with consumers in their homes. ...
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