Earn your terms with us!

Job Description

Are you looking for a flexible, work-from-home opportunity? Join our team as a       Remote Customer Service Representative       and help support customers of various clients! In this role, you’ll handle both inbound and outbound calls (depending on your selected client), ensuring callers have a seamless experience while entering their information into the client's database. If you have great communication skills and a passion for helping others, this is the perfect role for you!

Responsibilities       :

Handle inbound and outbound calls to support customers of various clients

Provide excellent customer service, addressing questions and concerns

Accurately enter information into our client's database

Follow up with customers as needed to ensure satisfaction

Meet and exceed performance metrics to qualify for advancement opportunities

Requirements

High school diploma or equivalent

Strong verbal communication skills

Reliable internet connection and a quiet workspace

Basic computer skills (Microsoft Office proficiency)

Ability to work flexible hours, including evenings and weekends (set your own schedule)

Technical Requirements (MANDATORY to begin work) :

Windows 11 OS

Minimum 16 GB RAM (desktop or laptop)

No Chromebooks or Apple computers

Dual monitors       (not needed at time of application)

Noise-canceling USB headset       (not needed at time of application)

Hardwired internet connection       (not needed at time of application)

Benefits

Work from the comfort of your home

Starting pay of  $12-$15 / hour     (with increase opportunities)

Opportunities for advancement based on performance

Supportive team environment

Requirements

High school diploma or equivalent Strong verbal communication skills Reliable internet connection and a quiet workspace Basic computer skills (Microsoft Office proficiency) Ability to work flexible hours, including evenings and weekends (set your own schedule) Technical Requirements (MANDATORY to begin work) : Windows 11 OS Minimum 16 GB RAM (desktop or laptop) No Chromebooks or Apple computers Dual monitors (not needed at time of application) Noise-canceling USB headset (not needed at time of application) Hardwired internet connection (not needed at time of application)