Hydraulics Field Service Technician (Industrial)

Hydraulics Field Service Technician (Industrial)

Overview : The Field Service Technician is responsible for delivering demand and scheduled field service, warranty service, and system start-up to Oilgear customers worldwide. The role involves analyzing component and system malfunctions, supporting customer efforts to repair, or implementing repairs personally to get equipment functioning. Service activities will primarily focus on Oilgear legacy and new products, as well as some non-Oilgear equipment. This position involves regular engagement with Oilgear hydraulic and electrical engineering teams to provide customer support and offer feedback that contributes to quality and design improvements. Additionally, the technician will promote the sale of Oilgear upgrades to both existing and competitive installations within our customer base.

Location Requirements

Candidates must be located in either the West Coast (California, Texas, Arizona, Utah, or Nevada) or the Midwest (Wisconsin, Ohio, Pennsylvania, or the Chicago area).

Essential Responsibilities and Duties

• Travel to customer sites to provide service for hydraulic equipment as requested
• Diagnose problems with customer equipment and work with relevant departments to provide timely and efficient solutions.
• Operate computer-based diagnostic equipment for hydraulic and electronic systems.
• Develop service reports and other documentation. Complete, maintain, and process required paperwork in a timely manner.
• Understand the functionality and internal operations of hydraulic systems, including variable servo-controlled pumps, fixed displacement pumps, proportional valves, and solenoid valves, in order to diagnose and troubleshoot potential issues.
• Troubleshoot and resolve issues related to hydraulic systems, ensuring proper functionality.
• Read, interpret, and troubleshoot from hydraulic schematics to diagnose and repair equipment efficiently.
• Communicate with customers to help them understand how to properly use Oilgear products.
• Participate in or conduct customer training to facilitate the customer education process.
• Stay informed about new technology, developments, and procedures within the hydraulics industry.
• Review customer installations to identify opportunities for upgrades and improvements.
• Provide feedback to engineers regarding technical issues encountered by customers, helping to improve overall quality and customer satisfaction.
• Travel and / or work in Oilgear facilities / shops as needed in addition to customer site visits to support operations.

Qualifications

Minimum Qualifications

A Plus (Preferred Qualifications)

Physical Demands & Working Environment

Training Requirements

Personal Protective Equipment (PPE)

Why Join Oilgear

As a leader in high-performance hydraulic solutions, Oilgear offers a collaborative environment where innovation, efficiency, and reliability drive every decision. We empower employees with ownership of their work and support ongoing growth through professional development and continuous improvement.

Oilgear is an at-will employer.

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