Records Manager III

Records Manager III

Axiom is looking for a Records Manager III to support Records and Information Management (RIM) services for the Federal Trade Commission. This position requires extensive experience and expertise in providing agency-wide Records Services Administrative Support with minimal oversight. Responsibilities include, but are not limited to :

• Organize, document and package records for shipment (pack boxes, prepare box inventories, arrange for shipment to offsite storage)
• Perform records retrieval and re-file services for records stored in off-site records storage facilities
• Perform and / or coordinate delivery service of records and records management supplies to FTC Bureau Divisions and Offices in the D.C. area and in FTC regions
• Manage the records management services email box and telephone line, ensuring that staff requests for RM assistance receive a timely response in accordance with customer service requirements (acknowledgement of receipt of request within 1 business day and final response sent within 5 business days from receipt of request)
• Receive, research information about, implement, respond to, and document litigation hold placements and lifts from agency staff for records in off-site storage, including lifting and placing hold orders on boxes in off-site storage as instructed by agency staff
• Place orders for staff requests for records from and return records to off-site storage
• Receive, respond to, and document FOIA requests for records in off-site storage
• Research, respond to, and document staff research requests for information about records in off-site storage
• Respond to and document staff requests to store paper documents in off-site storage by researching electronic records, and by reviewing and providing inventory form correction instructions and denial of storage decisions
• Create and manage a variety of documentation and metrics as required to meet administrative services needs and management requirements
• Monitor, instruct agency staff, and report on the coding of cases under or lifted from litigation hold status in investigation and litigation system(s)
• Maintain records and information management SOPs for administrative activities, including research methods and tools used for researching and responding to litigation holds, FOIA, and research requests of off-site stored paper records

Records Manager III shall serve as a records and information management (RIM) subject matter expert, responsible for serving as the subject matter expert and authority on records scheduling processes, methods, and federal requirements associated with the establishment and implementation of agency records management program methods, practices, and procedures. The job duties of the Records Manager III include, but are not limited to :

The Records Manager III shall, at a minimum, meet the following qualifications :

Axiom offers competitive compensation packages including comprehensive medical / dental / life insurance and matching 401(k) contribution.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)