Export Coordinator

Job Description

Job Description

SUMMARY

The Export Coordinator is responsible for managing all aspects of international shipments of IoT devices and hardware, including documentation, customs compliance, carrier coordination, and communication with internal and external stakeholders. You will play a key role in ensuring smooth logistics operations that align with regulatory requirements and company timelines.

CORE ACCOUNTABILITIES

• Coordinate international shipments of IoT products, including hardware, kits, and accessories.
• Prepare and manage export documentation such as commercial invoices, packing lists, bills of lading, certificates of origin, and export declarations.
• Ensure compliance with global trade regulations (e.g., EAR, ITAR, Incoterms, and country-specific import / export laws).
• Work closely with logistics providers, freight forwarders, and customs brokers to optimize delivery timelines and cost.
• Track shipments and proactively communicate status updates or issues to internal teams (Sales, Operations, Customer Support) and customers.
• Manage export licenses and maintain records in accordance with U.S. and international export laws.
• Collaborate with production and warehouse teams to coordinate inventory and shipping schedules.
• Maintain accurate shipping records and support audits or compliance reviews.
• Identify opportunities to streamline export processes and reduce shipping errors or delays.
• Stay informed about geopolitical events, regulatory changes, and market conditions that could impact global logistics.

QUALIFICATIONS

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to remain stationary; move; lift, push, pull and / or move up to 15 pounds. The employee must regularly sit; use hands to finger, handle, or feel; reach with hands and arms; communicate. Specific vision abilities required by this job include close vision.

VISION : To be the trusted global leader in IoT Connectivity Solutions for over 100,000,000+ connected devices, enabling a smarter, more connected world for all. MISSION : To empower our customers to deliver transformative solutions that deliver impactful outcomes to the communities and customers they serve.

KORE VALUES :

Customer Obsession - We earn trust through deep understanding and relentless commitment. We earn the trust of our customers and aim to delight them through our solutions – we want to be loved by our customers.

Be the Spark - We lead with energy, creativity, and urgency. We don't wait for change – we ignite it. We listen, engage, and encourage others to participate.

Own the Outcome - We take accountability seriously – delivering on our promises to customers, teammates, and ourselves. We finish what we start. We think like owners and we’re frugal where it makes sense.

Grit & Positivity - We face challenges head-on – with resilience, optimism, and determination. We look at these situations as an opportunity to create a positive outcome. When we make a commitment, we deliver. We challenge those in a respectful way that do not meet their commitments.

Challenge. Debate. But Be Human. - We speak up, question assumptions, and challenge ideas – not people. We aim for the best outcomes through respectful, direct, and open dialogue, keeping in mind we’re all on the same team.

KORE Wireless Group, Inc., is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. KORE is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at KORE are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, or belief, national, social, or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identify and / or expression, marital, civil union, or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. KORE will not tolerate discrimination or harassment based on any of these characteristics.