Customer Care Representative - Seasonal Contract

Customer Care Representative - Temporary, Full-Time

Eden Prairie, MN | 100% Onsite

$20 / hr | Temporary Assignment (November-January)

Monday-Friday, 8 : 30 AM - 5 : 00 PM + Required Weekend Shifts

Are you an experienced Call Center Representative or Customer Service Agent looking for a seasonal job with a fast-paced team? We're hiring multiple Customer Service Representatives (CSRs) to support high-volume inbound calls during the busy holiday season. This is a temporary, full-time opportunity with overtime potential and a supportive office environment.

Key Responsibilities :

• Answer and manage a high volume of inbound customer service calls
• Provide product information and support for holiday merchandise (e.g., Christmas lights, artificial trees, seasonal décor)
• Follow a customer service script to assess needs and deliver solutions
• Handle customer complaints professionally and efficiently
• Maintain accurate records and adhere to call center protocols

Qualifications :

Schedule & Commitment :

Friday, November 28 (Black Friday)

Contract Benefits (via Roth Staffing) :

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.