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Overhead Crane Service Manager

Overhead Crane Service Manager

ROLINC StaffingMesa, AZ, United States
1 day ago
Job type
  • Permanent
Job description

Our Hoists & Cranes division is growing fast, and we are looking for an experienced Overhead Crane Service Manager to lead our service team and elevate the quality, safety, and customer experience we’re known for.

Why work for us :

  • Opportunity for continued career growth
  • Ability to build your team and this department
  • Excellent leadership, teamwork and collaboration
  • Supportive, team-first culture grounded in our values : Happy, Hungry, Hardworking, Honorable
  • Comprehensive health benefits
  • Matching 401(k)
  • Paid Holidays & PTO
  • Vehicle allowance or company vehicle
  • Phone reimbursement
  • Direct Hire
  • Relocation Assistance
  • Continued Education
  • And more!

What you’ll do :

  • Build your team
  • Lead, mentor, and develop a team of Overhead Crane Service Technicians and Inspectors
  • Oversee all field service operations : inspections, PM programs, repairs, troubleshooting, upgrades, and emergency service
  • Plan schedules, assign work, and ensure technicians are deployed efficiently and effectively
  • Review and approve service tickets, proposals, repair recommendations, and customer reports
  • Serve as the main point of contact for service-related customer needs
  • Conduct site visits, solve technical escalations, and guide technicians on complex mechanical / electrical issues
  • Ensure full compliance with safety standards, load-testing requirements, and industry regulations
  • Drive continuous improvement across service processes, documentation, safety practices, and customer satisfaction
  • Support sales by identifying equipment issues, upgrade opportunities, and long-term maintenance solutions
  • Maintain accurate service records, inspection logs, and reporting for leadership

    • What you bring :

  • 5+ years of experience working with overhead cranes, hoists, and material-handling equipment
  • Strong mechanical and electrical background (VFDs, controls, three-phase power, motors, wire rope, structural components)
  • 2–3+ years of leadership, foreman, or supervisory experience in a service environment
  • Solid understanding of crane safety, OSHA requirements, inspection standards, and load-testing procedures
  • Excellent communication, customer service, and problem-solving skills
  • Ability to work in the field as needed to support technicians and high-priority jobs
  • Valid driver’s license
  • Crane / rigging certifications are a plus

    • To apply : Please submit your resume and contact information. I look forward to hearing from you!

    Talk soon, Mindi

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    Service Manager • Mesa, AZ, United States

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