Corporate Trainer - Mortgage / Lending Operations

Park Place Finance is seeking a proactive and versatile Corporate Trainer to support the professional development of our operational teams across multiple departments, including Loan Processing, Loan Servicing, Underwriting, Marketing, and other emerging functions. This role will be responsible for designing and delivering effective training programs that enhance employee skills, improve performance, and ensure operational excellence across the organization.

Responsibilities :

• Develop and deliver training programs for multiple departments, adapting content to specific roles and responsibilities.
• Onboard new employees with role-specific and company-wide training to ensure smooth integration into their teams.
• Conduct ongoing skills training for existing staff to improve efficiency, compliance, and job performance.
• Collaborate with department heads to identify training needs, skill gaps, and process improvement opportunities.
• Maintain up-to-date knowledge of mortgage / lending industry regulations, company policies, and departmental procedures to ensure training is accurate and compliant.
• Create and maintain training resources, including manuals, SOPs, presentations, and e-learning materials.
• Track and assess the effectiveness of training programs through performance metrics, feedback, and evaluation tools.

Requirements

Ideal Candidate Attributes

Benefits