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Oliver Wyman - Executive Support Specialist
Oliver Wyman - Executive Support SpecialistMarsh & McLennan • New York, NY, United States
Oliver Wyman - Executive Support Specialist

Oliver Wyman - Executive Support Specialist

Marsh & McLennan • New York, NY, United States
1 day ago
Job type
  • Full-time
Job description

Join the dynamic Actuarial Practice of Oliver Wyman, where we partner with clients on various risk management challenges. Our team of highly qualified actuaries is globally recognized for its expertise. We employ advanced mathematical and statistical modeling alongside qualitative assessments to help clients navigate the financial implications of uncertain future events. Our independent and objective advice covers a wide range of risks, specifically in healthcare, life and annuity, and property and casualty.

We are seeking a highly organized and enthusiastic Executive Support Specialist to provide crucial assistance to up to 3 Partners. This is a hybrid role that requires in-office presence 3 days per week, with no option for full remote work.

Key Responsibilities

Business Development

  • Establish and foster relationships with clients and their executive assistants.
  • Understand the objectives of each Partner and proactively support their business goals.
  • Maintain an accurate CRM database of contacts and business activities.
  • Track sales activities and pipelines for each Partner.
  • Identify clients needing follow-up or who haven't been engaged recently.
  • Execute follow-up calls for client mailings as requested.
  • Assist the Marketing Department with the coordination of targeted mailings.
  • Prepare letters, proposals, and documents adhering to Oliver Wyman's formatting standards.

Calendaring

  • Manage the calendars for Partners, scheduling meetings and liaising with clients and staff as needed.
  • Identify opportunities to add value through additional meetings, interviews, or follow-ups.
  • Assist in scheduling for complex projects as required by Partners or project teams.
  • Travel Arrangements

  • Coordinate travel logistics, including accommodation, transportation, and ticketing.
  • Learn Partners' scheduling preferences and travel habits for efficient planning.
  • Group travel plans around client meetings where appropriate.
  • Daily Administration

  • Collaborate with Human Capital to manage work permits and visas.
  • Handle documents and project deliverables upon request.
  • Update staffing and Practice EAs about extensions or re-negotiations.
  • Manage confidential client information responsibly.
  • Serve as the main contact for Partner administrative needs, coordinating with support teams.
  • Timesheet and Expense Reporting

  • Create weekly timesheets for assigned Partners.
  • Prepare expense reports and delegate tasks to a team assistant when necessary.
  • Team Support

  • Provide backup support for EAs on leave to ensure continuous Partner support.
  • Offer short-term assistance during transitions for new Partners or EAs.
  • Train and mentor new EAs.
  • Engage in team projects aimed at process improvements and enhancing overall EA performance.
  • Experience Required

  • Bachelor's degree preferred.
  • Minimum 3 years of experience in an administrative or customer service role.
  • Experience in financial services, management consulting, or professional services is a plus.
  • Technical Skills

  • Proficient in Word, PowerPoint, and Excel.
  • Expertise in Outlook.
  • Familiarity with Salesforce is a plus but not required.
  • Skills and Attributes

  • Proactive problem-solver who collaborates effectively across teams.
  • Strong service orientation and dedication to meeting expectations.
  • Exceptional communication and negotiation skills, comfortable with diverse stakeholders.
  • Mature, poised, and capable of exercising sound judgment.
  • Respectful of confidentiality and privacy.
  • Strategic thinker contributing to departmental objectives.
  • Open to feedback and quick to adapt.
  • Able to manage heavy workloads in a fast-paced environment.
  • Self-motivated with strong initiative and the ability to work independently.
  • A collaborative team player with a friendly demeanor.
  • Capable of juggling multiple tasks while prioritizing effectively.
  • Detail-oriented with exceptional organization skills.
  • Flexible, hardworking, and results-driven.
  • The base salary range for this position is $53,000 to $95,000, determined by experience, skills, and other factors. In addition to base pay, performance-based incentives may apply.

    We offer a competitive total rewards package, including health benefits, tuition assistance, 401K plans, and employee assistance programs.

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    Executive Support Specialist • New York, NY, United States

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