Senior Principal Solution Architect

A bit about us :

We are a mission-driven team focused on empowering the 2.7 billion people around the world who work outside the traditional office. Our platform is purpose-built to help organizations manage, schedule, and optimize their mobile workforce-those who don't sit at a desk but still deliver essential services every day.

With global teams across the U.S., Australia, and Vietnam, we are collaborative, innovative, and passionate about transforming how deskless employees work. From healthcare and field services to utilities and in-home care, our technology helps businesses streamline operations, improve productivity, and deliver better outcomes in real time.

Thousands of users rely on our platform daily to navigate complex scheduling, communicate in the field, and keep their mobile teams connected and efficient. If you're looking to make a meaningful impact and support the people who keep the world moving-this is where innovation meets purpose.

Why join us?

Flexible Work Hybrid and remote options

Health & PTO Medical, dental, vision + 4 weeks+ PTO and sick leave

Financial & Equity Retirement plans + company equity participation

Learning & Development Training and upskilling support

Community Support Volunteer PTO and peer recognition programs

Culture Inclusive, balanced, and team-focused environment

Job Details

Overview :

We're seeking a hands-on, technically driven Senior Principal Solution Architect to play a strategic role at the intersection of solution architecture and sales. This position will be instrumental in designing innovative solutions for prospective clients, leading complex implementation efforts, and mentoring solution architecture talent.

You will collaborate cross-functionally with teams across Project Management, Technical Development, Technical Support, Product, and Customer Success, and report directly to the Senior Director of Global Solution Architecture.

Key Responsibilities :

Strategic Solution Design

Partner with sales to understand client needs, challenges, and strategic goals. Design and present scalable, integrated solutions that address these objectives using the company's platform and technologies.

Architectural Leadership

Act as a senior leader within the solution architecture team-help shape architecture strategy, standards, and methodologies. Mentor junior architects and foster a high-performing technical culture.

Technical Oversight in Implementations

Serve as a technical lead and trusted advisor on the organization's most critical and complex projects. Guide customers and internal teams through architecture decisions to ensure successful delivery and maximum ROI.

Offshore Team Leadership & Coaching

Provide technical direction and coaching to offshore development teams. Ensure alignment with architectural best practices and effective collaboration with onshore resources.

Product Feedback & Innovation

Deliver actionable insights to product management and engineering teams based on market trends and real-world implementation experience. Help shape future product development and roadmap priorities.

Pre-Sales Expertise

Support sales efforts by demonstrating solutions, leading discovery workshops, and participating in proof-of-concept engagements. Tailor messaging to both technical and non-technical audiences.

Industry Thought Leadership

Stay current with emerging technologies, market trends, and competitors. Share insights internally and externally to position the company as a thought leader in the mobile workforce technology space.

Minimum Qualifications :

Bachelor's degree in Engineering, Information Systems, Computer Science, Software Engineering, MIS, or a related field

At least 10 years in a solution architect, solution engineer, or similar enterprise SaaS role

Minimum of 10 years of SaaS project delivery experience in a vendor or consulting capacity

Demonstrated pre-sales experience including technical presentations and solution demos

Strong knowledge of enterprise architecture, system integration patterns, and data modeling

Proficient in web services and systems integration

Exceptional written and verbal communication skills

Preferred Qualifications :

Proven ability to learn new platforms and technologies in fast-paced environments

Experience leading in highly collaborative, team-oriented settings

Deep expertise in at least one major cloud platform (AWS, Azure, GCP, or Salesforce)

Familiarity with security and permissions design

Experience creating high-quality wireframes and technical mockups

Additional Details :

Travel requirements : Up to 20%

Must hold a valid work authorization upon hire

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.