Florida Licensed Care Coordinator

A company is looking for a Care Management Support Coordinator II.

Key Responsibilities

Perform outreach to members for care plan support and resource connection

Serve as the primary contact for member and provider inquiries, explaining care plan procedures

Document and maintain non-clinical member records in compliance with state and regulatory guidelines

Required Qualifications

High School diploma or GED

1 - 2 years of related experience

Knowledge of health plan activities and resources

Ability to connect members to community resources addressing Social Determinants of Health (SDOH)

Certification may be required for specific health plans