Management Analyst II - Portsmouth, NH

Management Analyst II

QSI is seeking a Management Analyst II to provide assistance to our government client located in Portsmouth, NH. The candidate will primarily work at the National Visa Center (NVC) and / or the Kentucky Consular Center (KCC), but may also be assigned to other VO offices. A government manager will provide daily supervision and guidance. Note : This position will be available after 30-Jan-2026. Location Portsmouth, NH Level / Salary Range $85K HR Contact Subrina Miles Job Category Non-Exempt Security Clearance Required Secret (may require Top Secret) Position Type Full-time

Duties / Requirements / Qualifications

• Review required sample of outgoing FOIA responses to ensure proper coordination with appropriate Department of State offices, complying with FOIA regulations and policies, and ensuring full responsiveness to the requests.
• Review and evaluate the prime contractor's training program for FOIA staff members and provide assessment to USG.
• Identify and document contracting issues and develop contract improvement initiatives.
• Collaborate with the primary contractor and GTMs in the development, implementation and oversight of centralized contract tracking and reporting on all quality assurance activities and findings.
• Assists the government with identifying actual and potential conflicts in contract requirements and provide recommendations for remedy.
• Participate in relevant management meetings and workgroups to support objectives
• Facilitates Quarterly Quality Reviews (QQRs) and other formal quality-related reviews.
• Develops and maintains NVC and KCC procedures for quality assurance, inspection throughout the VSS support contract lifecycle.
• Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with programs throughout the VSS support contract lifecycle.
• Coordinates ongoing internal primary contractor contract evaluations.
• Design, evaluate, approve, and recommend FR operator certification to USG based on quality assurance assessments.
• Conducts quality assurance assessments via on site and desk review processes.
• Establishes risk assessment methodologies and oversees the risk assessment process.
• Establishes Technical Monitoring Plans (TMPs), performs monitoring, and tracks the progress of corrections / issue resolution.
• Provides support and technical assistance to the COR, GTMs and other USG staff with the primary contractor related contracting and procurement responsibilities.
• Reports on the primary contractor contract information and contract lifecycle activities.
• Assists with maintenance of contract COR Working files on the NVC and KCC shared network drive and other assigned functions to assist the COR, A / COR and GTMs. Establishes methodologies to track incoming work and throughput and prepares briefing material to show any changes in inputs and outputs.
• Assists with implementation and maintenance of incentive / disincentive program with prime labor contractor.
• Maintain confidentiality of information and insight obtained while performing job duties. Will require signing and adhering to Non-Disclosure Agreement throughout the VSS support contract lifecycle.
• Other duties as assigned.

Physical Requirements :

Education / Experience Required :