Business Office Manager

Florida Orthopaedic Institute Surgery Center-Telecom is an established ortho-focused outpatients surgery center. We are seeking a business office manager to add to our team in order to oversee three Centers.
A successful applicant will be driven and results-focused with a "can do attitude." We are committed to providing high quality service to our patients, our staff and our medical staff. As a member of the extraordinary leadership team, you will set the tone and culture for the hospital. This is a position of high responsibility and high pressure. The reward comes in offering outstanding care to our patients and in developing our staff.

Job Summary:

The Business Office Manager exercises general supervision over business office staff directing all areas of credit and collections of the Surgery Center. Plans, organizes and directs all aspects of the Business Office including the administration of all policies on accounting, insurance, internal controls, accounts payable, auditing of patient accounts, scheduling, admissions, medical records, and claims processing.

Comprised of major operating room suites and private PACU bays, our main priorities will be patient safety and privacy. Our operating room suites feature state-of-the-art equipment that assists the surgeon and nursing staff in providing you with optimum care and experience.

REPORTING RELATIONSHIPS:

• Reports directly to the Administrator.
• Indirectly to the Regional Vice President

WORKING RELATIONS:

• Collaborates with the Administrator, Director of Clinical Services, Business Staff, Nursing Staff, as necessary to provide appropriate financial information and promote positive teamwork.
• Serves as the first line supervisor for the business office staff and assumes a significant responsibility for maintaining financial documents.
• Maintains positive employee relations and effective communications with physicians, staff and administrator.

PRINCIPAL ACCOUNTABILITIES:

• The Business Manager monitors and directs the day-to-day operations utilizing the following performance guidelines:
• Directly supervises the Medical Records personnel, the Admissions and Scheduling personnel, and Accounts Receivable personnel.
• Supervises and coordinates the reimbursements of patient accounts, accounts payable, claims processing, and cashiering.
• Establishes and recommends credit and collection policies. Makes recommendations for improvement as necessary. Establishes and implements a system for the collection of delinquent accounts.
• Reviews billing and collection patterns and makes corrective recommendations.
• Gathers and analyzes information. Develops new procedures to improve the quality and quantity of work processed.
• Solves difficult payment and associated business office problems. Audits problem accounts.
• Interprets and enforces third party payer rules and regulations, including Medicare requirements.
• Supervises and trains/orients assigned personnel. Evaluates performance of business office personnel with the administrator and recommends merit increases, promotions, and disciplinary actions.
• Initiates and answers pertinent correspondence. Prepares and writes reports. Maintains required records and files.
• Maintains knowledge of and compiles with established policies and procedures.
• Evaluates monthly Accounts Receivable reports prior to monthly closure of computer database.
• Prepares monthly accounts receivable analysis and reviews with General Partnership.
• Directs the medical record’s department in the maintenance of facility medical records.
• Maintains regulatory and legal requirements of the medical records department.
• Directs the preparation and distribution of the facility surgery schedule.
• Coordinates the pre-admitting and interviewing processes for patients.
• Audits accounts to assure compliance with applicable laws and regulations relative to fraud and abuse issues.
• Supervises the analysis of costs and makes rate recommendation to ensure the appropriate income/cash flow.
• Establishes and monitors internal controls.
• Provides support for the computer database.
• Maintains the strictest confidentiality.
• Performs related work as required.
• Keeps administrator informed of all BOM activities and copies administrator on all financial reports.

Required Skills:

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/ or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in business or related business experience.
• Preferred three years of management experience including three years in a health care organization .
• Additional appropriate education may be substituted for two years of fiscal management experience.
• Thorough understanding of the insurance industry .
• Knowledge of governmental regulations.
• Maintains a high level of proficiency in computer applications.
• Skills in exercising a high degree of initiative, judgment, discretion and decision-making to achieve organizational objectives.
• Skills in establishing and maintaining effective working relationships with patients, staff, and the general public.
• Ability to communicate clearly and effectively with all levels of management regarding fiscal policies.

USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.