Overview
The Support Specialist is responsible for providing program assistance, guidance, crisis support, and administrative support to Youth & Family Services projects. This position will assist weekly with participant engagement, resource navigation, and participant group while using appropriate research methods to conduct duties, as well as, lead group exercises, develop professional rapport with participants, and monitor participant progress throughout the duration of the program. The Support Specialist is responsible for applying an intersectional, anti-racist, and equity lens to our work that lifts up and centers Black, Indigenous, People of Color, non-binary, and trans, and LGBTQ+ communities and youth.
Learn more about YMCA Youth and Family Services programs CLICK HERE
For more on Employee Perks, click on this link : Employee Benefits | YMCA of San Diego County (ymcasd.org)
- This is a contract position with an expected end date of June 30th, 2026
SCHEDULE :
This position is Monday - Friday, 9 : 00AM - 5 : 30PMWORK DESIGNATION :
In-Person at our Jackie Robinson branch locationPlease note that the work designation may change based on business needs.
PROGRAM SUMMARY :
The HIRE program serves young adults ages 16-24 who are not currently in school and are experiencing barriers to employment. While the program is open to all eligible participants, it places a particular emphasis on outreach to Black youth. HIRE provides education and employment services to help participants explore, choose, and pursue a sustainable career pathway.
Responsibilities
Provide administrative and intervention support to program staff; prepare agendas and activities for groups, assist with documentation and data collection, support various meetings and activities, facilitate groups and lead activities, provide support for the collection and analysis of data required for reporting purposesUtilize shared life experience expertise to advance program interventions and participant satisfactionIdentify and navigate complex community resources and referral processesApply mental health first aid training to participants in crisisEngage in recruitment and outreach activities and advocacy strategiesProvide aftercare, follow-up, and stabilization support services to participantsMaintain engaging, professional relationships with participantsIndividually meet with participants, assess the need for and provide supportive services, and apply designed curriculum as neededPerform other administrative tasks as assigned and assist with maintaining proper document storage and auditingParticipate in and attend all required staff meetings, trainings, YMCA staff development events, and appropriate agency-wide committeesTRAVEL REQUIREMENTS :
Must have access to reliable transportation to travel occasionally throughout San Diego CountyQualifications
High school diploma preferredMust be 18 years of age or olderMinimum two years' relevant experience requiredFamiliarity with life experiences common among the transition aged youth population preferredExperience with Independent Living Skills issues (financial aid, college admissions, GED preparation, housing, transportation) preferredFamiliar with the operations of federal grants preferredBasic computer knowledge and skillsFamiliar with community resources and referral processes preferredJOB COMPETENCIES :
Excellent interpersonal skills with the ability to quickly build rapport with othersMust be an adult role model with the ability to effectively set limits and function in crisis-oriented and high stress situationsMust be able to work independently and as part of a teamMust be self-aware, flexible, adaptable, and teachableAbility to navigate community resourcesVisual and auditory ability to respond to critical incidents and the physical ability to act swiftly in an emergency situationAbility to adequately observe participants' activities, enforce safety regulations, and apply appropriate policies and proceduresMust possess the ability to lead and interact in group activities and perform related physical skillsAbility to work effectively with others in alignment with the YMCA 4 Core Values; Models the 4 Core Values in all aspects of position responsibilitiesPRE-HIRE CONTINGENCIES :
Licensing, state law and our funders require that applicants of critical positions within Community Support Services be fingerprinted, prior to reporting to work, and include subsequent arrest notificationsCPR / AED, and First Aid Certification, must include Adult and Child / Infant, within 30 days of hire, and must be from one of the following certifying organizations : American Red Cross, American Heart Association, or American Safety and Health InstitutePosition will require additional clearances in order to comply with all program, licensing, state law, and funding requirements :Exclusion and Debarment checks prior to first day and monthly thereafter
YMCA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the YMCA is concerned about conviction that is directly related to the job, you will be given the opportunity to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement.
Pay Range
USD $22.00 - USD $23.63 / Hr.