Talent.com
Membership Coordinator (Seasonal) - Waldorf Astoria Monarch Beach Resort and Club

Membership Coordinator (Seasonal) - Waldorf Astoria Monarch Beach Resort and Club

HiltonDana Point, CA, United States
25 days ago
Job type
  • Full-time
Job description

The award-winning Forbes 4-Star and AAA 5-DiamondWaldorf Astoria MonarchBeach Resort & Club is looking for a Membership Coordinatorto join the MembershipTeam!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and in-room dining.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Want to learn more? , ,

Classification : Full-Time

Shift : Various – must be available to weekdays, weekends, and holidays.

Pay Rate : The pay rate for this role is $23.00 per hour and is based on applicable and specialized experience and location.

What will I be doing?

Offer assistance and information to Members and potential new Members by providing information about membership offerings, benefits, activities, spa services and other resort information, while meeting Forbes 5 Star and AAA 5 Diamond Standards.

  • Must be able to stand at a desk for up to 8 hours per day. Walking is required throughout the working day
  • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis
  • Must be able to lift up to 15 lbs. occasionally
  • Requires grasping, writing, standing, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
  • Talking and hearing occur continuously in the process of communicating with Members, guests, supervisors and subordinates
  • Must be able to operate office equipment such as computers, printers, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
  • High school or equivalent education required. Bachelor’s Degree preferred
  • One to two years in a guest contact position—private club, Membership, or other hospitality experience preferred.

Requirements

  • Will be in front of our Members and guests 100% of the time—with regular personal and telephone interactions.
  • Administrative duties to include supporting the Membership sales team in processing of new Members, renewals, cancellations, other changes or conversions to Membership status, and maintaining collateral and orientation documents.
  • Assist with maintaining accurate reporting of all revenue-generating and non-revenue generating Membership changes.
  • Answer questions regarding Membership benefits, and / or help promote resort amenities by making arrangements for dining, entertainment, sports events, recreation, health and beauty services, child care, and other services at the resort. Answer questions concerning and / or giving directions to hotel facilities, meeting rooms, or events held therein.
  • Assist with planning, promoting, and executing regular Member programming, including social events and events that introduce Membership to residents in our surrounding community.
  • Assist with maintaining Right Start program – with 30 / 60 day follow up for new Members to ensure satisfaction and engagement.
  • Maintain Club web site and work with resort department heads to create regular email newsletters to promote resort events, amenities, and news to Club Members
  • Must be willing to maintain a flexible schedule, and adjust work hours to be available as needed for Member events, including occasional nights and / or weekend days.
  • Must maintain a professional and positive demeanor when interacting with Members and guests, and place the upmost priority on Member satisfaction, service, and responsiveness.
  • What are we looking for?

    Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline
  • In addition, we look for the demonstration of the following key attributes :

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
  • What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

    The Benefits – Hilton is proud to have an award-winning workplace culture ranking We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including :

  • Access to your pay when you need it through DailyPay
  • Medical Insurance Coverage – for you and your family
  • Mental Health Resources
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel discount program
  • Supportive parental leave
  • Matching 401(k)
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs
  • Available benefits may vary depending upon property-specific terms and conditions of employment.
  • #LI-JS3

    Create a job alert for this search

    Membership Coordinator • Dana Point, CA, United States

    Related jobs
    • Promoted
    Senior Membership Specialist

    Senior Membership Specialist

    ISSACosta Mesa, CA, US
    Full-time
    The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative, and entertaining experience for all members and guests during their visits. The Membership Specialist is ...Show moreLast updated: 30+ days ago
    • Promoted
    Vans : Seasonal Sales Associate - Huntington Beach Skate Park

    Vans : Seasonal Sales Associate - Huntington Beach Skate Park

    VF CorporationHuntington Beach, CA, US
    Part-time +2
    Vans is the original brand rooted in the authentic lifestyle of skateboarding.We are driven by our mission to inspire and empower everyone to live "Off The Wall" embracing the youthful spirit of f...Show moreLast updated: 30+ days ago
    • Promoted
    California Campus Retail Associate (Seasonal) II-D1-D1, II-D2-D2, II-D3-D3, II-D4-D4, II-D5-D5

    California Campus Retail Associate (Seasonal) II-D1-D1, II-D2-D2, II-D3-D3, II-D4-D4, II-D5-D5

    Barnes & Noble EducationIrvine, CA, US
    Full-time
    Our campus stores serve as a vibrant hub of college life and learning.We believe in creating retail and learning experiences that engage students, support faculty, and build alumni loyalty.Together...Show moreLast updated: 5 days ago
    • Promoted
    Vans : Seasonal Sales Associate - South Coast Plaza

    Vans : Seasonal Sales Associate - South Coast Plaza

    VF CorporationCosta Mesa, CA, US
    Part-time +1
    Vans is the original brand rooted in the authentic lifestyle of skateboarding.We are driven by our mission to inspire and empower everyone to live "Off The Wall" embracing the youthful spirit of f...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Seasonal Store Associate, Fabletics (Fashion Island - Newport Beach, CA)

    Retail Seasonal Store Associate, Fabletics (Fashion Island - Newport Beach, CA)

    FableticsNewport Coast, CA, US
    Part-time
    Seasonal Part-Time Store Associate.Fabletics is currently looking for driven Seasonal Part-Time Store Associates for our location at Fashion Island in Newport Beach, CA. How Do You Fit In? As a Stor...Show moreLast updated: 30+ days ago
    • Promoted
    Seasonal Sales Associate

    Seasonal Sales Associate

    World MarketSanta Ana, CA, US
    Full-time
    Join our seasonal team and let's get merry! For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home dcor, qual...Show moreLast updated: 30+ days ago
    • Promoted
    Seasonal Tax Associate - Local

    Seasonal Tax Associate - Local

    IntuitPerris, CA, United States
    Full-time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Sales, Transient - Waldorf Astoria Monarch Beach Resort

    Director of Sales, Transient - Waldorf Astoria Monarch Beach Resort

    HiltonDana Point, CA, United States
    Full-time
    Waldorf Astoria Monarch Beach Resort.Transient strategy in partnership with Revenue management and Marketing.They work with their team to solicit new FIT business, while maintaining relationships w...Show moreLast updated: 30+ days ago
    • Promoted
    Hotel Manager - Waldorf Astoria Monarch Beach Resort

    Hotel Manager - Waldorf Astoria Monarch Beach Resort

    HiltonDana Point, CA, United States
    Full-time
    Join one of Southern California’s most iconic luxury resorts.We’re seeking a strategic, hands-on.Oversee day-to-day hotel operations. Drive profitability while ensuring world-class guest and team me...Show moreLast updated: 6 days ago
    • Promoted
    The North Face : Seasonal Sales Associate - South Coast Plaza

    The North Face : Seasonal Sales Associate - South Coast Plaza

    VF CorporationCosta Mesa, CA, US
    Permanent +1
    Are you looking to work for one of the most exciting brands in the outdoor industry? Are you passionate about providing great customer service? Are you looking for a flexible work schedule? If yes,...Show moreLast updated: 13 days ago
    • Promoted
    The North Face : Seasonal Sales Associate - South Coast Plaza

    The North Face : Seasonal Sales Associate - South Coast Plaza

    The North FaceCosta Mesa, CA, US
    Permanent +1
    Are you looking to work for one of the most exciting brands in the outdoor industry? Are you passionate about providing great customer service? Are you looking for a flexible work schedule? If yes,...Show moreLast updated: 13 days ago
    Sales & Membership Coordinator

    Sales & Membership Coordinator

    StretchLab - Long Beach Marina & Surf CityHuntington Beach, CA, US
    Full-time +1
    Quick Apply
    Membership Coordinator Job Description StretchLab is seeking a high energy, passion filled and sales motivated Membership Coordinator who is fitness minded and has a love for community and for our ...Show moreLast updated: 19 days ago
    • Promoted
    Membership Specialist

    Membership Specialist

    ISSACosta Mesa, CA, US
    Full-time
    The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative, and entertaining experience for all members and guests during their visits. The Membership Specialist is ...Show moreLast updated: 30+ days ago
    • Promoted
    Seasonal Retail Fragrances Sales Associate, South Coast Plaza

    Seasonal Retail Fragrances Sales Associate, South Coast Plaza

    Macy'sCosta Mesa, CA, US
    Full-time
    Seasonal Fragrance Sales Support.Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring...Show moreLast updated: 17 days ago
    • Promoted
    Member Services Representative weekday closer

    Member Services Representative weekday closer

    Planet FitnessOceanside, CA, US
    Full-time
    Member Services Representative.At One World Fitness (Planet Fitness), our focus is always on doing the next right thing.This by making a positive impact in our communities to enhance people's lives...Show moreLast updated: 6 days ago
    • Promoted
    • New!
    Events Concierge - Waldorf Astoria Monarch Beach Resort and Club

    Events Concierge - Waldorf Astoria Monarch Beach Resort and Club

    HiltonDana Point, CA, United States
    Full-time
    The award-winning Forbes 4-Star and AAA 5-DiamondWaldorf Astoria Monarch Beach Resort & Club is looking for a.Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town...Show moreLast updated: 9 hours ago
    • Promoted
    Anthropologie Seasonal Sales Associate

    Anthropologie Seasonal Sales Associate

    Urban OutfittersCosta Mesa, CA, US
    Full-time
    A Seasonal Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer. Initiates genuine conversation to engage with the customer in a personaliz...Show moreLast updated: 12 days ago
    • Promoted
    • New!
    Spa Supervisor - Waldorf Astoria Monarch Beach Resort and Club

    Spa Supervisor - Waldorf Astoria Monarch Beach Resort and Club

    HiltonDana Point, CA, United States
    Full-time
    The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a.Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this tow...Show moreLast updated: 9 hours ago