Senior QA / QC Manager

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Job Description

The Senior QA / QC Manager plays a crucial role in ensuring construction projects meet Fortis' and our clients' high standards of quality, compliance, and efficiency. The Senior QA / QC Manager is responsible for development, implementation, and management of the project quality control program required for our Data Center Business Unit. This includes overseeing all QA / QC functions, procedures, and controls within the organization. Additionally, this position is responsible for ensuring performance of daily QA / QC responsibilities that drive conformance with project standards and requirements. The Senior QA / QC Manager will oversee all project / client documentation and inspection requirements to ensure compliance with Fortis, client, and all other required standards.

Responsibilities

• Quality Assurance & Control : Develop and implement quality management systems to ensure compliance with industry standards and regulations along with owner requirements. Able to create, document, and distribute QA / QC checklists, inspections, punch lists, and quality reports. Primary focus will be in Civil, Structural, and Architectural (CSA) scopes of work.
• Quality Management Platform Administration : Work within the Fortis and / or Owner-mandated Quality platform to build, manage, and oversee checklist development, asset / issue management, and all other necessary functions.
• Project Oversight : Monitor QA / QC program effectiveness and work to continuously improve the project quality control program. Monitor construction activities, conduct audits, and ensure adherence to quality specifications. This includes training and oversight of internal and external resources to ensure quality expectations are understood and upheld.
• Process Improvement : Identify areas for improvement and implement corrective actions to enhance efficiency and reduce defects. Develop a system to track quality metrics and monitor quality across all projects.
• Team Leadership : Mentorship and leadership of Project Engineers, Project Managers, Superintendents, and other project team members. Train and mentor team members (both internal and external to the quality team), fostering a culture of accountability and continuous improvement. Organize, build, and manage peak-performing teams at each Fortis site.
• Stakeholder Coordination : Collaborate with project managers, engineers, and subcontractors to align quality objectives with project goals. Communicate clear expectations to project team. When necessary, be involved directly in site activities and demonstrate a hands-on approach.
• Documentation & Reporting : Maintain detailed records of inspections, audits, and corrective actions to support compliance and future improvements through company operational software. Supervise inspection and reporting processes within our project teams and review documentation issued by third-party inspectors.
• Client Relationships : Build and maintain relationships with client representatives by communicating Fortis' commitment to quality in a way that inspires confidence.
• Other Duties : Assist in other duties as assigned, relevant to the achievement of the position's and team's objectives.

Required Qualifications

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