CSA

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Compensation & competitive benefits that let you see the world :

1.   Starting rate : $21.00 / hr

Job Summary :

A Customer Service Assistant (CSA) is responsible for loading equipment onto trucks, guiding the Customer Service Representative (CSR) to aircraft, and moving equipment from the truck to the aircraft galley.

Main Duties and Responsibilities :

• Assists Customer Service Representative (CSR) in catering aircraft
• Guides Customer Service Representative (CSR) to aircraft safely and accurately
• Quality checks on all assigned flights
• Adds or subtract meals for assigned flights
• All activities must be accomplished according to customer guidelines and while adhering to safety regulations
• Follows directions
• Works as a member of a team
• May be required to complete pre-trip truck inspection as directed
• Additional duties may be assigned as deemed necessary by management

Qualifications

Education :

Work Experience :

Technical Skills : (Certification, Licenses and Registration)

Language / Communication Skills :

Requirements of the Job :

Work Environment :

Benefits of Joining the Gate Gourmet Team :

Union language :

Please keep in mind : Our workforce needs to remain flexible in your shifts and days off, as your schedule may fluctuate during peak seasons to meet production needs, requirements of the industry or to accommodate a shift bid in accordance with the Union contract.

Dues and Initiation Fees are taken the first Thursday of the month, after the required probation period.

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone :

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.  Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.  In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser : http : / / www.dol.gov / ofccp / regs / compliance / posters / pdf / eeopost.pdf