Talent.com
Customer Service Representative (Remote)

Customer Service Representative (Remote)

Hub GroupCedar Rapids, IA, US
18 days ago
Job type
  • Full-time
  • Remote
Job description

Customer Service Representative

The Customer Service Representative fields external customer questions, complaints, and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity, and professionalism to resolve customer issues via phone and email communication.

Shifts :

  • 8 : 00am-4 : 40pm Central Time

What we provide :

  • Paid holidays
  • Benefits such as Medical / Dental / Vision
  • 401K plan with employer contributions
  • Opportunity for advancement and career development
  • Culture that embraces a work-life balance

    • The successful candidate will :

  • Answer incoming customer calls and provide detailed information
  • Notify customers daily of freight availability
  • Data entry (domestic and international bills)
  • Maintain a driver sign in log
  • Maintain a cash log file
  • Maintain files in order and as outlined in the operations procedures and policy manual
  • Perform daily audits on all outbound shipments
  • Arrive inbound manifest and close out outbound manifest in the AS400
  • Consistently monitor e-mail requests and provide detailed information in a timely fashion
  • Regular and dependable attendance
  • Prepare in-bond documentation (Smaller stations only)
  • Acceptance of "containers" and proper documentation (Smaller stations only)
  • Office cleanliness : vacuum and trash empty (Smaller stations only)
  • Process dock receipt for export bookings and maintain spreadsheet (Smaller stations only)
  • Other duties as assigned

    • BEWARE OF FRAUD!

    Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group's name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind :

  • Hub Group will never solicit money or credit card information in connection with a Hub Group job application.
  • Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail.
  • Hub Group job postings are posted on our career site : https : / / www.hubgroup.com / careers

    • Compensation : Up to $13.46 / hourly rate

    This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.

    Create a job alert for this search

    Customer Service Representative Remote • Cedar Rapids, IA, US

    Related jobs
    Remote Customer Service

    Remote Customer Service

    Professional Career SolutionsIowa City, Iowa
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show moreLast updated: 30+ days ago
    Work From Home - Benefits Services Representative

    Work From Home - Benefits Services Representative

    Global Elite TexasCedar Rapids, Iowa, United States, 52401
    Remote
    Full-time
    Work From Home - Benefits Services Representative.If you are looking for a fully remote position with the ability to travel, this is the perfect opportunity for you! Here, you can work 100% remotel...Show moreLast updated: 5 days ago
    • New!
    Remote Sales Representative

    Remote Sales Representative

    Legacy Harbor AdvisorsCedar Rapids, IA, US
    Remote
    Full-time
    Quick Apply
    Take Your Sales Career to the Next Level!.Are you ready to step into a rewarding career with limitless potential?.This is your chance to join a high-performing team that values growth, innovation, ...Show moreLast updated: 9 hours ago
    • Promoted
    Inbound Remote Sales Representative

    Inbound Remote Sales Representative

    Liberty Mutual Insurance GroupCedar Rapids, IA, US
    Remote
    Full-time
    Sales Representative, Inbound Remote.Determination and a persuasive personality.Qualities like these cannot be taught.But they can be sharpened, strengthened, and appropriately compensated when you...Show moreLast updated: 26 days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Filtration Group CorporationCedar Rapids, IA, US
    Full-time
    Global Filter Customer Service Representative.The Global Filter Customer Service Representative will report to the Customer Service Manager and will be based in Cedar Rapids, Iowa.The Customer Serv...Show moreLast updated: 30+ days ago
    • Promoted
    Survey Taker : Earn up to $25 per survey (Remote)

    Survey Taker : Earn up to $25 per survey (Remote)

    Earn HausMarion, IA, United States
    Remote
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show moreLast updated: 30+ days ago
    Work From Home - Benefits Services Representative

    Work From Home - Benefits Services Representative

    AO Garcia AgencyIowa City, Iowa, United States, 52240
    Remote
    Full-time
    If you are looking for a fully remote position with the ability to travel, this is the perfect opportunity for you! Here, you can work 100% remotely and from anywhere in the world.On top of that, w...Show moreLast updated: 6 days ago
    Customer Service / Benefits Advisor (Work from home)

    Customer Service / Benefits Advisor (Work from home)

    Professional Career SolutionsCedar Rapids, Iowa
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Care Representative (Annuities) - Remote

    Customer Care Representative (Annuities) - Remote

    TransamericaCedar Rapids, IA, US
    Remote
    Full-time
    Customer Service Representative.As the point of contact and "voice of the company" for Transamerica customers, this role is responsible for providing accurate and complete information to callers re...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative Revenue

    Customer Service Representative Revenue

    Government JobsIowa City, IA, US
    Full-time +1
    Customer Service Representative Revenue.Revenue Division / Finance Department.Application deadline : Thursday, October 30, 2025. Permanent full-time position available.Hours : Monday Friday, 8 : 00am ...Show moreLast updated: 2 days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Planet FitnessCedar Rapids, IA, US
    Full-time +1
    Customer Service Representative.Status : Full Time / Part Time / Non-Supervisor / Non-Exempt.Responsible for new member sales and creating a positive member experience by providing a superior level of cus...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    U-HaulCedar Rapids, IA, US
    Full-time
    Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...Show moreLast updated: 30+ days ago
    • Promoted
    Benefits Representative

    Benefits Representative

    AMBACedar Rapids, IA, US
    Full-time
    Insurance Benefits Representative.Insurance Benefits Representative (1099, Independent Contractor) Location : Iowa Compensation : Commission + Bonuses Schedule : Self-Managed, Full-Time Commitment.For...Show moreLast updated: 30+ days ago
    Customer Contact Center Representative 1

    Customer Contact Center Representative 1

    Hills BankHills, IA, USA
    Full-time
    Quick Apply
    Monday through Friday with availability between (7 : 00 am – 6 : 00 pm), and a Saturday morning rotation from (8 : 00 am – 12 : 00 pm) Average 40 hours per week. Our employees are our most valua...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative - Remote - 50k-60k / Year

    Customer Service Representative - Remote - 50k-60k / Year

    Spade Recruiting USAMarion, Iowa
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show moreLast updated: 30+ days ago
    • Promoted
    Sr. Customer Service Representative

    Sr. Customer Service Representative

    Genuine PartsCedar Rapids, IA, US
    Full-time
    This position analyzes customers' product requirements to prepare highly detailed technical cost estimates for manufactured rubber products, keeps stakeholders well informed, and collaboratively re...Show moreLast updated: 30+ days ago
    Customer Service Manager Test

    Customer Service Manager Test

    Lever Demo - IS OpportunitiesLisbon, Iowa, United States, 52253
    Full-time
    PLEASE READ : these jobs are testing jobs of Lever's testing environment - please do not apply for this job.Lever was founded ten years ago to tackle the most strategic challenge that companies face...Show moreLast updated: 30+ days ago
    Sales Representative - Remote Role with Training Provided and Bonus

    Sales Representative - Remote Role with Training Provided and Bonus

    Joseph and YoungIowa City, IA, US
    Remote
    Full-time
    Quick Apply
    Just a quick update – we're not considering international candidates right now.Our company's been honored as a Top Company Culture by Entrepreneur Magazine for two years running, and we're ke...Show moreLast updated: 30+ days ago