IT Operations Technician

Overview

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Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

As an IT Operations Technician with Epic Hosting, you will be part of the team's central nervous system — monitoring the entire Hosting infrastructure stack and responding swiftly to problems. You will employ investigative and troubleshooting skills across a variety of tools to identify and resolve both routine and complex network, hardware, virtualization, and presentation problems. You3ll connect with contacts from healthcare organizations to address impact, communicate issues, and perform system build. Learn more about the team at https : / / careers.epic.com / Jobs / Hosting.

Responsibilities

• Monitor the Hosting infrastructure stack and respond swiftly to problems.
• Employ investigative and troubleshooting skills across a variety of tools to identify and resolve network, hardware, virtualization, and presentation problems.
• Connect with contacts from healthcare organizations to address impact, communicate issues, and perform system build.

Required Qualifications

Preferred Qualifications

Employment details

We are an Equal Opportunity Employer. Please see our full non-discrimination statement at https : / / careers.epic.com / EEO.

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