Store Manager-#3601-Job Req-36961

Store Manager

AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. As a Store Manager, you'll lead daily operations and inspire your team to deliver outstanding customer experiences in a high-energy retail environment. This role blends hands-on leadership, strategic sales growth, and operational excellence, empowering you to cultivate a culture of success, safety, and WOW! service for both employees and customers.

Responsibilities

• Leadership & Team Development
• Recruit, supervise, schedule, train, and develop store personnel.
• Assume responsibility for store operations and the commercial department in the absence of the Commercial Sales Manager.
• Motivate employees to excel in their roles and enhance productivity.
• Communication & Customer Engagement
• Ensure clear and effective communication within the team.
• Follow up on tasks and provide timely updates.
• Address customer concerns professionally, turning complaints into compliments.
• Operational Excellence & Safety Compliance
• Conduct and review all opening and closing procedures.
• Manage emergency situations and follow proper accident protocols.
• Monitor and manage activities related to risk & safety management, ensuring a secure workplace with protective personal protective equipment (PPE) compliance.
• Sales & Performance Metrics
• Drive WOW! Customer Service, creating an outstanding shopping experience.
• Maintain sales productivity, store appearance, and merchandising excellence.
• Monitor cash flow, inventory, and security control to optimize profitability.
• Analyze and reconcile Proft &Loss statements, tracking store performance.
• Process & Team Collaboration
• Delegate merchandising tasks efficiently, ensuring timely completion.
• Provide performance feedback, conduct evaluations, and foster a culture of success.