Director, Revenue Cycle Management Compliance (Remote)ACCESS TELECARE • Dallas, TX, US

Director, Revenue Cycle Management Compliance (Remote)

ACCESS TELECARE • Dallas, TX, US

12 hours ago

Job type

Full-time

Remote

Job description

Job Description

100% Remote | Access TeleCare I Drive RCM Compliance

At Access TeleCare , we’re redefining how hospitals and health systems deliver care. As the nation’s largest provider of telemedicine solutions, our platform — Telemed IQ — brings specialty care to patients wherever they are, improving outcomes while optimizing operational efficiency. We’re seeking a dynamic, experienced Director, Revenue Cycle Management Compliance to help ensure our operations meet the highest standards of accuracy, quality, and compliance.

The Opportunity

As a direct report to the Senior Vice President, Compliance Officer, the Director is responsible for oversight of the day-to-day operations of the coding quality audit and provider coding education functions of the corporate compliance program. Additionally, the Director assists in the implementation and execution of compliance elements related to Revenue Cycle Management (RCM), coding, and documentation, and supports reporting to company leadership and the Board of Directors.

What You'll Do

Manage and direct the company’s Revenue Cycle Management (RCM) Compliance program and team.
Work collaboratively with Compliance Officer and department heads to support implementation of elements and activities of the Company’s Compliance Program pertaining to compliance to company policies and healthcare regulations governing RCM.
Support the creation, implementation, and regular review of policies and procedures designed to meet compliance requirements pertaining to RCM Compliance and oversight.
Lead and manage the ongoing implementation and execution of provider education and monitoring / audit activities (e.g., provider coding quality audits) of the compliance program to support RCM Compliance.
Work with Compliance Officer to identify and implement steps to improve the planning and effectiveness of provider education and monitoring / audit activities.
Assist in the investigation and resolution of compliance incidents related to RCM activities, and complete reports and follow-up steps to ensure full resolution of compliance incidents
Track metrics related to the coding quality and effectiveness of provider education department; Track and monitor key revenue cycle performance indicators and manage mitigation of performance issues with outsourced partners and internal stakeholders
Under leadership of Compliance Officer, work with department heads to make certain that revenue functions are operating in compliance with regulatory requirements
Work with Operations team to drive process improvement initiatives through streamlining efficiencies and automating process, when applicable
Work with stakeholders to ensure internal controls, policies and procedures governing RCM and related functions are consistent with state and federal law and compliance plans.
Provides direct supervision of staff, including assignment of work tasks, coaching and general performance management
Coaches, develops and mentors direct reports with an emphasis on building career paths for professional growth.
Administers progressive discipline, including corrective action, when necessary, to ensure high levels of job performance and compliance with company policy.
Conducts formal performance appraisals for all direct reports and develops action plans for continued development and performance improvement.
Manages payroll activities for direct reports to include timekeeping, approval for time off requests, and other administrative functions.
Other duties as assigned

What You'll Bring

Bachelor’s degree with focus in Business Management, Healthcare Administration or a related field

At least 7 years of related work experience including revenue cycle auditing / monitoring or other auditing / risk management role in a healthcare organization

At least 5 years in leadership in a healthcare compliance-related role

Experience with EMR, Charge Capture Systems, Practice Management, revenue cycle clearing houses, and niche revenue cycle bolt-on technologies

Experience in managing teams, supervising team members, and managing outsourced teams

Understanding of federal laws and regulations affecting coding requirements

Knowledge of 1995-97 Coding guidelines and 2021-23 E / M Coding guidelines

Working knowledge of healthcare payor guidelines

Ability to effectively lead a team to achieve business goals in a fast-paced environment with multiple competing priorities

Extensive knowledge of medical terminology, CPT and ICD-10 coding

Knowledge of extracting data, data analytics, MS Excel, Pivot tables, and creating reports

Ability to build strong relationships both internal and external customers and colleagues

Ability to maintain strict confidentiality

Proficient skills in Microsoft Office applications, especially Word, PowerPoint, Excel, and Outlook.

Goal oriented individual accustomed to working in a complex environment

Ability to manage multiple work streams, projects, tasks, and goals

Proven business acumen, analytical and negotiation skills

Proven ability able to work in a fast-paced operation with high standards of excellence

Proven problem-solving skills

Outstanding professional written and verbal communication skills

Ability to prepare accurate reports and maintain timely records

Ability to maintain strong working relationships within and outside of the organization.

Ability to balance multiple projects concurrently, follow through and focus on details

Ability to thrive in a high growth, fast-paced organization, and 100% Remote-based environment.

Must be able to remain in a stationary position 50% of the time.

Occasional travel for meetings and collaboration.

Why Join Access TeleCare?

Strong total compensation, with base salary and performance incentives tied to measurable results

100% Remote work with national impact and executive visibility

Comprehensive health, dental, vision, life, and 401(k) benefits

Flexible vacation and wellness days — we value high performance and balanced living

A culture of ownership, transparency, and results — where the best ideas rise

You’ll be part of a company redefining healthcare delivery — one connection at a time. Access TeleCare offers an innovative, mission-driven environment where your expertise directly supports access, quality, and compliance across our nationwide programs.

Ready to make an impact? Apply today and help shape the future of virtual healthcare.

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Director Revenue Cycle • Dallas, TX, US