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Executive Director, Epic Ambulatory / MyChart

Executive Director, Epic Ambulatory / MyChart

University of MiamiMiami, FL, US
30+ days ago
Job type
  • Full-time
Job description

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REMOTE

The University of Miami Health System, "UHealth", Information Technology Department has an exciting opportunity for a full-time Executive Director, Epic Ambulatory / MyChart.

The Executive Director, Epic Ambulatory / MyChart will be responsible for implementation, management, oversight, and optimization of the Epic Inpatient Applications, including but not limited to EpicCare Ambulatory, Kaleidoscope, MyChart, CareEverywhere, EpicCare Link, Research, and other Clinical Applications. He / she will provide effective communication and direction in the deployment of Core Clinical applications. The individual provides technical support to the application and provides an analysis of system requirements and specifications. He / she provides the necessary experience and knowledge to ensure all aspects of the applications integrate with the other cross functional applications utilized by the organization. This position reports to the Chief Health Applications Officer and collaborates with other managers and directors. In this role, it is essential to maintain open lines of communication with Clinical / Operational leaders in the hospitals, clinics, and billing office to set proper expectations with all members in the business community. The ideal candidate is familiar with a variety of healthcare industry concepts, practices and procedures. He / She will rely on their extensive experience and judgment to plan and accomplish goals, lead and direct the work of others and have a wide degree of creativity and latitude.

Responsibilities include :

  • Work with leadership for development of competitive strategic plans to achieve UMMSOM and the University of Miami Health Systems mission of excellence in medical care delivery.
  • Work with leadership to implement effective strategies and tactics to improve patient experiences and outcomes related to satisfaction and quality.
  • Responsible for the development / maintenance of Information Technology strategic planning, workforce and resource allocation.
  • Work with Leadership and Medical Finance to outline strategic technology requirements for major capital expenditures.
  • Work with Research to assimilate Clinical data captured through the Electronic Health Record into health data management strategies and translational research capabilities.
  • Conduct feasibility studies related to implementation of new ancillary procedures, clinic studies, and hospital process.
  • Responsible for keeping senior leadership informed of technology barriers, advancements, opportunities, and resource requirements.
  • Recommend remediation plans and execute associated action and follow-on support plans independently.
  • Responsible for the supervision, management, and coordination activities for assigned enterprise-wide information technology projects.
  • Oversee the analysis of end user department workflow, data collection, report details.
  • Oversee the build, test, and debug activities for the core clinical applications.
  • Oversee the coordination of software updates and changes.
  • Principal business liaison between Epic and the Health System negotiating any contracts / SOW's prior to sending for approval.
  • Responsible for attending applicable professional meetings, workshops, conferences, and seminars.
  • Maintain membership in applicable committees and supporting sub-groups.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core qualifications include :

  • Bachelor's Degree, Master's Degree preferred.
  • Epic Certifications required (Ambulatory, MyChart, Research, Carelink or CareEverywhere).
  • Minimum of 12 years of experience, preferably in healthcare or healthcare-related organization.
  • Familiarity with physician practices' workflows, hospital outpatient departments and patient experiences.
  • Familiarity with ophthalmology physician practices' workflows.
  • Understanding of a wide array of integration points, including scheduling, lab, radiology, billing, imaging, and inpatient clinical.
  • Familiarity with legal requirements and operational policies related to patient and family privacy practices.
  • Familiarity with current outside organization connection strategy.
  • Familiarity with community clinic relationships and how those groups interact.
  • Understanding of the range of considerations around research.
  • Experience leading large teams of individuals and the ability to manage staff effectively.
  • Strong communication and organizational skills.
  • Past success with large-scale projects.
  • Able to logically examine, and interpret information from different sources.
  • Ability to gain trust and establish effective relationships with team members.
  • Ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance.
  • Any appropriate combination of relevant education, experience and / or certifications may be considered.

    The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

    UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year.

    The University of Miami is an Equal Opportunity Employer. Females / Minorities / Protected Veterans / Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

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