Lead, Cloud Engineering (IT)

Job Description

Job Description

JOB SUMMARY / PURPOSE

Delta Utilities is seeking a Cloud Engineering Lead who will own the company’s Azure and OCI infrastructure portfolio, while championing enterprise monitoring and automation solutions. You will manage key vendor relationships (Microsoft and Oracle) and ensure the platform delivers strong availability, strong security, and predictable costs. This position blends strategic planning and governance with a very hands-on focus. You will regularly work directly in the environment using tools like PowerShell, APIs, and Infrastructure as Code to deliver solutions. You will also drive the use of generative AI across the engineering team to automate tasks, improve operational efficiency, and innovate in day-to-day workflows.

ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

• Define multi-year cloud roadmaps in partnership with the Enterprise Architect, and approve reference architectures, IaC patterns, and hardening baselines.
• Own availability, capacity, and performance management for all cloud workloads. Maintain and test technical disaster recovery plans, document RTO / RPO evidence, and lead quarterly fail-over exercises.
• Deploy and tune the enterprise monitoring platform. Embed AIOps correlation to reduce MTTR and publish monthly reliability scorecards.
• Develop no-code automations and Infrastructure as Code templates. Leverage PowerShell and APIs extensively to deliver automation at scale.
• Champion AI and innovation company-wide. Build automation workflows using large language models and other generative AI tools.
• Serve as the primary contact for Microsoft, Oracle, and Accenture cloud MSP. Negotiate contracts, manage renewals, handle escalations, and track vendor SLAs. Conduct cost optimization reviews and deliver charge-back or show-back reports.
• Govern OS and platform lifecycles including patching, image hardening, and EOL migrations.
• Manage and mentor team members and act as L3 for critical incidents while chairing post-incident reviews.
• Approve design and execution of new environments, mergers, or big-bang cutovers. Coordinate change windows with the Service Management Lead and CAB.

MINIMUM REQUIREMENTS

Minimum education required of the position

Minimum experience required of the position

Minimum knowledge, skills and abilities preferred of the position

Any certificates, licenses, etc. required for the position

Physical Requirements

Working Conditions

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

About Delta Utilities

Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States.

Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025.

Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.

Learn more at https : / / deltautilities.com.

Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.

#LI-TM1