Title : Inside Sales Representative (Hybrid Remote) Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable.
While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work.
If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.
What You Will Be Doing
Build a Dazzling Customer Experience Through Account Intimacy to Accelerate Adoption
- Craft an account specific, all-inclusive engagement & communications strategy that proactively improves customer experience
- Dazzle customers! Be their trusted advisor for onboarding, license keys & support ticket management
Create & Progress Quality Pipeline
- Conduct 30+ outbound calls a day to prospect & customer accounts to; identify, qualify & progress Opportunities and Meetings
- Like to be creative? Use ABM tactics to identify new contacts & craft a personalized campaign to build pipeline with a high conversion rate
Manage, Close & Forecast Small Deals
- Progress stale deals
- Run & close small deals full cycle
- Act as another set of hands on larger deals if needed
Must-have Qualifications
- 2+ Years of demonstrated ability in a customer engaging role i.e. Sales, Account Management or Customer Success
- Located near one of our fun locations & have the ability to commute to our Splunk office 1-3x per quarter. This role does not offer relocation assistance
Nice-to-have Requirements
We’ve taken special care to separate the must-have qualifications from the nice-to-haves. Nice-to-have means just that : Nice. To. Have.
- Knowledgeable of the customer buying process and experience deploying the core concepts of Land, Expand, Adopt, and Renew to drive revenue at previous organizations.
- Demonstrated adaptability to changing situations and priorities, thriving in an evolving and dynamic sales landscape.
- Curiosity and a passion for continuous learning, demonstrating a proactive approach to acquiring knowledge about products, industry, and customer needs.
- Coachable demeanor; willing to learn and implement new sales techniques.
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