Energy Efficiency Program Support Manager

Energy Efficiency Program Support Manager

Newark, NJ- HYBRID

12+ month contract

Pay : $70 per hour

Job Summary

Manage employee performance

Ensure vendor and employee compliance with safety protocols and practices

Lead and participate in cross-functional teams, including other RES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT etc, as required to deliver program services

Enhance program delivery / customer experience and resolve business / customer issues

Develop and maintain the processes for implementing energy efficiency projects and programs in accordance with requirements for BPU approved programs

Provide oversight for business controls, process improvement and compliance

Ensure accurate invoice processing

Identify and implement process improvements and automate where possible

Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations

Prepare and present program and project status reports to senior management

Assist with special projects as necessary

This leader must foster an inclusive work environment and respect all aspects of diversity. Must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices

During storm restoration efforts, may be required to perform functions outside of routine duties and on a schedule that may be different from normal operations

Job Responsibilities

Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services; manage employee performance; ensure safety protocols and practices are followed.

Lead and participate in cross-functional teams, including other RES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT etc, as required to deliver program services, enhance program delivery / customer experience and resolve business issues.

Develop and maintain program processes. Provide oversight for business controls, process improvement and compliance. Ensure accurate invoice processing. Identify and implement process improvements and automate where possible.

Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations and requlatory requirements; Prepare and present program and project status reports to senior management.

Job Specific Qualifications

Required :

B.S. Degree in Management, Engineering, Business, Finance or other relevant field or equivalent work experience plus 7 years of experience in the space of energy efficiency programs, construction, or related fields. In lieu of a degree, 11 years of experience in the space of energy efficiency programs, construction, or related field.

Experience managing vendor performance, and leading cross-functional teams; Energy Efficiency or Electric Vehicle program experience

Management / leadership experience working with cross-functional teams

Valid US driver's license

Desired :

Certified Energy Manager (CEM) certification

MBA or Advanced Degree