Operations Manager

IPS is built on a foundation of strong leadership, guided by our shared values of safety, accountability, integrity, teamwork, entrepreneurial spirit, and customer focus. As a leader at IPS, you’ll shape strategic initiatives, inspire teams, and influence the future of our organization.

We are looking for servant leaders who are action-oriented and committed to delivering an unmatched customer and employee experience. Your leadership will drive transformative projects, redefine industry standards, and leave a legacy.

At IPS, you’ll find a platform for high-potential growth, competitive compensation, and the opportunity to make a meaningful impact. If you’re ready to lead with vision and inspire innovation, apply now and become a key player in our journey to redefine success!

Responsibilities and Expectations :

The Operations Manager is responsible for driving continuous improvement and Customer satisfaction by managing the deployment of the operational framework at IPS. Lead and / or support Continuous Improvement Process Solution (CIPS), including customer satisfaction, quality, safety, productivity, and employee relations in an Electric Motor and Generator repair facility. The Operations Manager will be responsible for the management of supervisors, Leads, technicians, equipment, and materials to achieve both daily and long-term production goals. This is a highly visible, high-impact position where a successful candidate will have the opportunity to play a decisive role in the future success and growth of the organization.

• Direct the hourly workers to work safely and actively participate in all site-specific safety audits, incident reports, training, JHAs, LOTOs, housekeeping, and inspection activities.
• Encourage, support, and enable shop staff through servant leadership while listening to and taking input from the skilled workforce and fostering teamwork – building a OneIPS culture between Management and hourly employees.
• Be an effective communicator who possesses the experience and people skills to keep the team focused on the customer and continuous improvement in the processes, skills, and team performance that differentiates IPS from the competition.
• Plan, direct, and coordinate hourly labor requirements on the shop floor to support the incoming teardowns, inspections, production repair jobs ,and field service jobs.
• Participate in the day-to-day management and own the labor component to participate in planning the labor to support the production schedule ,taking into consideration overtime, rush job,s and vacation schedules.
• Be cross-trained in the other functions of the management team duties, and is responsible for labor, consumable supplies, and cost control
• Develop and evaluate project-specific work plans and customer communication reporting requirements.
• Assist in coordinating customer job inspection visits to ensure work is being safely performed to schedule and specification.
• Ensure that all customer requirements, such as inspections, data collectio,n and delivery of material,s are being met.
• Assist customersin  performing service center certification audits.
• Lead the continuing development of the Quality Program by adding support and development of documentation, work instructions, and process standards where neede,d and improving existing processes.
• Support quality focus on jobs deemed high risk due to their complexity, infrequency, or skill set of the team.
• Lead the effort to enhance Key Customer Facing Metrics : (Quality, Time to Quote, Approval to Ship, and Ship to Invoice) as well as Key IPS Metrics : (Safety, Margin Performance vs. Work Plans, Labor Utilization, Direct and Indirect Costs).

Qualifications and Competencies :

You’ll thrive at IPS if you…

Who We Are :

At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, including renewable energy pioneers, hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.

When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Benefits :

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.

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