Product Lifecycle Management Application Analyst

Product Lifecycle Management Application Analyst

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About us : At Plexus, our vision is to help create the products that build a better world. Driven by a passion for excellence, we partner with leading Aerospace / Defense, Healthcare / Life Sciences and Industrial companies to design, manufacture and service some of the world's most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission critical aerospace systems, and electric vehicle (EV) charging solutions. Visit Plexus.com to learn more about our unwavering commitment to our vision.

When we invest in our people, we invest in building a better world. With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. It is our values that unite us and guide us in everything that we do, including how we operate, behave and interact to foster a workplace where every team member feels valued and empowered to contribute their best.

Our values include : Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success.

As a team member, you will engage in impactful work through global collaboration and the use of emerging technologies, join an inclusive culture where every team member is valued and working toward a greater purpose, and be empowered to reach your full potential through various development programs designed to accelerate your growth.

Plexus offers a comprehensive benefits package designed to support team members' wellbeing, including medical, dental, and vision insurance, paid time off, retirement savings, and opportunities for professional development. We also prioritize work-life balance and offer a variety of perks to enhance the team member experience. For more information, visit our US benefits website at usbenefits.plexus.com. Our commitment to pay range transparency fosters an equitable workplace, where everyone can feel valued. The annual compensation range for this position is stated below. The salary offered within this range will be based upon the geographic location, work experience, education, licensure requirements and / or skill level. Salary Range :

$68,500.00 - $102,700.00

Purpose Statement : Application Analysts provide Customer Service Excellence by helping customers resolve issues in a timely manner while also driving to root cause to prevent recurrence, providing daily "care and feeding" for core applications to ensure availability and performance, providing conceptual design expertise to solutions, owning the application life cycle (patching, upgrades, security updates, etc.), and managing relationships with key third party software suppliers.

In this role, you will be responsible for the ongoing health, maintenance, and enhancement of our enterprise Product Lifecycle Management (PLM) system. You will provide exceptional technical support to our business users, ensuring the system effectively supports our product development, engineering, and manufacturing processes. This role requires a blend of technical expertise, problem-solving skills, and a customer-centric approach to proactively manage and improve a mission-critical application.

Key Job Accountabilities

• System Administration & Maintenance : Administer, configure, and maintain the health of the enterprise PLM system. This includes managing user access, system performance monitoring, and proactive trend analysis to prevent issues.
• Technical Support & Incident Resolution : Serve as a primary point of contact for PLM system support. Troubleshoot and resolve user-reported issues related to the core application, integrations, and databases in a timely manner, ensuring thorough documentation and communication from incident creation to resolution.
• PLM Core Process : Knowledge of core PLM business processes, including Engineering Change Orders (ECOs), item creation, and document control workflows, to align with business requirements.
• Application Lifecycle Management : Collaborate with cross-functional IT teams to plan, test, and deploy system upgrades, patches, and security updates, minimizing downtime and impact on business operations.
• System Integration : Support and troubleshoot integrations between the PLM system and other enterprise applications such as ERP and MES.
• Business Analysis & Improvement : Translate business objectives into technical requirements. Proactively identify opportunities for system improvements, process automation, and enhanced functionality to increase business value and user satisfaction.
• Vendor & Stakeholder Collaboration : Act as a technical liaison with our PLM software vendor for advanced support and issue escalation. Effectively communicate with both technical and non-technical stakeholders across the organization.
• Cyber Security : All IT team members are responsible for cybersecurity, including adhering to policies, training, protecting data, identifying vulnerabilities, and reporting suspicious activity.

Education / Experience Qualifications

We are pleased to provide reasonable accommodations to individuals with disabilities or special requirements. If you need an application accommodation, please contact us by email at GHQ.TA@plexus.com. Please include your contact information and clearly describe how we can help you. This email is for accommodation requests only and cannot be used to inquire about the status of applications.

We are an Equal Opportunity Employer (EOE) and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Some offers of employment are contingent upon successfully passing a drug screen and / or background check.

Seniority level : Not Applicable

Employment type : Full-time

Job function : Other

Industries : Appliances, Electrical, and Electronics Manufacturing

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