Director Automation and Analytics

Adventhealth Corporate

All the benefits and perks you need for you and your family :

Benefits from Day One

Career Development

Whole Person Wellbeing Resources

Mental Health Resources and Support

Our promise to you :

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Job Location : Altamonte Springs, Fl

Shift : Full-Time, Monday-Friday

The role you will contribute :

Responsible for providing leadership to deliver actionable analytical insights that drive targeted operational improvement and develop automations to enhance efficiency and financial performance across the organization's Revenue Cycle for both Acute operations and the Physician Billing. This role partners with corporate Revenue Cycle leaders and Divisional Revenue Cycle leaders to improve the execution of Automation and Analytics functions and support other strategic priorities. The role ensures the successful design, implementation, and maintenance of scalable automation technologies and robust analytics platforms. This position requires experience in a large, complex, matrix organization with proven leadership and a track record of leading large projects with varying stakeholders.

The value you will bring to the team :

• Oversees the Analytics team to develop and maintain data analytics and reporting tools that enables early detection of operational risks as well as performance gaps, and supports data-driven decision making for Revenue Cycle leaders at all levels across the enterprise
• Oversees the execution and implementation of Revenue Cycle strategic initiatives involving robotic process automation (Automation) and AI
• Establishes realistic internal SLAs and Key Performance Indicators for relevant support functions; sets clear, compelling goals for the Analytics and Automation team leaders, and holds them accountable for performance, cultivating the climate for open and frequent communication
• Serves as a liaison between Revenue Cycle functional area teams and executive leadership to help conceptualize and translate in-depth data analysis into actionable business insights
• Responds to escalations of key issues from the Automation and Analytics teams and collaborates with team members to identify resolution and alternative plan of action
• Fosters collaboration between Automation and Analytics teams with the broader PI and Business Support department
• Ensures alignment of Automation and Analytics teams with the broader Revenue Cycle and enterprise strategic objectives
• Follows, shares, and incorporates automation related market innovation and trends in alignment with leading Revenue Cycle practices
• Other duties as assigned.

The expertise and experiences you'll need to succeed :

Bachelor's Degree

5 years leadership experience

Preferred Qualifications :

Master's Degree

Project Management skills and / or certifications

Epic EMR certifications in related areas

Revenue Cycle certifications, such as the Certification in Healthcare Financial Professional (CHFP)

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category : Patient Financial Services

Organization : AdventHealth Corporate

Schedule : Full-time

Shift : 1 - Day

Req ID : 25046086

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability / handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.