Commercial Insurance Account Manager

Job Description

Job Description

Remote work available 2 days weekly

At Dean & Draper Insurance Agency, LP we are seeking a highly motivated and experienced Commercial Lines Account Manager to join our team in College Station.

As a Commercial Lines Account Manager, you will be responsible for maintaining and expanding relationships with our commercial clients, ensuring their insurance needs are met, and providing exceptional customer service.

Your strong analytical skills, industry knowledge, and ability to build rapport with clients will play a crucial role in driving customer satisfaction and retention.

Key Responsibilities :

• Client Relationship Management :
• Serve as the primary point of contact for a portfolio of commercial clients.
• Develop and nurture strong relationships with clients, understanding their business needs and insurance requirements.
• Conduct regular client meetings to review policies, discuss renewals, and provide strategic insurance advice.
• Insurance Policy Management :
• Analyze and assess clients' existing insurance policies to identify coverage gaps and recommend appropriate changes or enhancements.
• Collaborate with insurance company underwriters to negotiate terms, coverage, and pricing on behalf of clients.
• Process policy endorsements, renewals, and new business applications efficiently and accurately.
• Propose comprehensive risk management strategies to help clients minimize their exposure to potential losses.Risk Assessment and Analysis :
• Conduct thorough risk assessments for clients' businesses to identify potential risks and exposures.
• Claims Management :
• Assist clients throughout the claims process, acting as an advocate to ensure timely and fair claims settlements.
• Work closely with claims adjusters and insurance carriers to expedite claims resolutions.
• Market Research and Client Education :
• Stay updated with industry trends, regulatory changes, and market conditions that may impact clients' insurance needs.
• Educate clients on insurance products, coverage options, and risk management strategies to help them make informed decisions.
• Cross-Team Collaboration :
• Collaborate with internal teams, such as sales, underwriting, and customer support, to ensure a seamless customer experience.
• Share insights and feedback from clients to improve service offerings and enhance customer satisfaction.
• Compliance and Documentation :
• Ensure all client records, policy documents, and communications are accurately maintained and comply with company policies and industry regulations.

Requirements :

• Proven experience as a Commercial Lines Account Manager, Insurance Account Executive, or similar role within the insurance industry.
• In-depth knowledge of commercial insurance products, coverages, and underwriting guidelines.
• Strong negotiation, communication, and presentation skills.
• Excellent analytical and problem-solving abilities.
• Demonstrated ability to build and maintain strong client relationships.
• Proficiency in using insurance industry software
• Valid Texas insurance license
• Commitment to continuous learning and professional development within the insurance field.

As a Commercial Lines Account Manager, you will play a pivotal role in providing top-notch service to our valued commercial clients.

If you have a passion for insurance, strong interpersonal skills, and a desire to excel in a challenging and rewarding environment, we welcome your application to join our team.

Flexible work from home options available.