Customer Service Representative - Per Diem

Emerson Hospital
Concord, MA, US
Full-time
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Job Summary

Reporting to the Customer Service Supervisor, the position handles all inquiries from patients and must be responded to in a courteous and timely manner.

Responsible to work with patients on various diets and assist them in a nutritious meal selection.

Minimum Qualifications

  • EducationHS Diploma; college degree preferred.
  • ExperienceMinimum 1 year office / clerical experience in hospital and / or medical business office setting, including professional telephone skills.
  • Licensure and / or CertificationN / A
  • SkillsWorking knowledge of the Meditech system.Excellent communication and correspondence skills.Excellent customer service skills.

Ability to read, write, and communicate in English.Strong computer skills.Ability to maintain confidential information.Assist with patient meal selectionWork with patients on various diets

24 days ago
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