Salon ManagerSumptuous Locks • New York, NY, US
Salon Manager
Sumptuous Locks • New York, NY, US
30+ days ago
Job type
- Full-time
Job descriptionMonitoring the calendar of appointments, meetings, and events Organizing and updating key documents Recruit, interview, hire, and train new staff on policies, procedures, and expectations Creating and implementing administrative systems and procedures that ensures the organization and success of Sumptuous Locks Troubleshoot any reservation system issues, make changes to Client Profiles, optimize appointments to fit business needs, and check notes to ensure clients’ needs are met Ensure client information is entered with accuracy and timeliness. Rebook appointments during check out while addressing the client by name. Optimize and maximize appointments with the reservation system and ensure timely communication with Customer Service team. Lead supervisorial and team meetings Manage the opening / closing of the salon each day Maintaining cleanliness of the highest standards Manage employee and client schedules (knowledge of GenBooks a big plus) Organize and execute shop flow between Clients and staff in a positive manner. Serve as subject matter expert in reservation system. Inventory management and ordering of salon supplies Coach stylists on consultations with clients Promote retail products Help manage revenue objectives and staff goals Daily content uploads to social media and engagement with clients on reviews Constant interaction with clients and staff Researching new salon technology and developments Coordinate special training sessions with staff 3-5 years’ experience working for an organization High School diploma or GED (required) BA / BS in Business Administration or similar degree (preferred) Human resources skills and experience Proficiency in Microsoft Office (Word, Excel, etc.) Experience with Canva and Quickbooks is preferred. Retail experience is also preferred. Familiar with social media platforms (Facebook, Twitter, LinkedIn, and Instagram) Excellent client relationship skills including, but not limited to the ability to clearly and effectively communicate, problem-solve, multi-task, and take direction Candidate must have high standards of professionalism, be dependable, take pride in his or her work, and can work in fast-paced environment. Formal stylist certification is a plus
Job Description
Job Description
Overview
Sumptuous Locks is a Natural Hair salon that specializes in locking hair. Our approach holistic : good health is good hair. We provide a wealth of services for Sisterlocks™, microlocs, instant locs, interlocs, traditional locs, and Natural Hair.
We are a growing salon and currently seeking a Salon Manager to serve as an integral part of our team.
If you have the natural ability to :
- Make others smile
- Address and resolving customer concerns
- Multi-task like ninja
We want to hear from you!
Responsibilities
Includes executing on onboarding, offboarding processes
Qualifications
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Salon Manager • New York, NY, US
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