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ENTERPRISE TECHNOLOGY ANALYST (HYBRID)

ENTERPRISE TECHNOLOGY ANALYST (HYBRID)

Prestige Development GroupCA, United States
2 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Title : ENTERPRISE TECHNOLOGY ANALYST (HYBRID)

Location : Hybrid

Department : SMUD

Reports To : CEO

Job Type : Contract

About Prestige Development Group (PDG)

Prestige Development Group (PDG) specializes in providing innovative human capital management solutions tailored to meet the needs of both private and public sector organizations. We are a certified SBA HUBZone and Economically Disadvantaged Woman-Owned Small Business dedicated to fostering diversity, inclusion, and operational excellence.

Position Summary

SMUD is seeking a leased employee resource to provide operational and project support for the Customer and AMI Technologies team on a time and materials basis. The purpose is to support the Customer and AMI Technologies team by handling enhancement, project, and incident response tasks during 2026. This lets our team focus fully on the S / 4HANA project without delays or distractions.

Contractors work schedule will be between 7 am and 5 pm Pacific Time, Monday through Friday and fully established with the supervisor.

Contractors must have their own laptop to complete tasks including on-site days.

This is a hybrid task, contractors will be required to be on-site each Tuesday of every

week (once a week).

Key Responsibilities

  • Provide day-to-day support for ServiceNow incidents related to Customer and AMI

Technologies.

  • Work on enhancement requests and project tasks aligned with your skills in Customer
  • and AMI Technologies.

  • Respond promptly to incidents so they don't impact the S / 4HANA project's progress.
  • Collaborate with team members to ensure smooth handoff and clear communication.
  • Help our team maintain greater availability and focus on the S / 4HANA project.
  • Qualifications

    Required :

  • Must have five (5) years of experience designing and configuring complex SAP solutions within the last ten years.
  • Must have at least three (3) years of SAP ECC 6.0 experience with EHP7 or higher
  • Must have at least one year (1) of SAP CRM 7.0 experience with EHP3 or higher
  • Must have IS-U CR&B expertise, including experience in one, or more, of the following areas :
  • Customer service

  • Device management, including experience with smart meters and / or the Itron Networks UIQ stack
  • Rates and pricing
  • Billing and invoicing
  • Bill print
  • Workflows
  • Fl-CA
  • Must have experience working with master data components and the business partner lifecycle
  • Must have at least two (2) years of experience performing hands-on end-to-end functional, technical, and regression testing of complex solutions, including integrations to external systems
  • Must have experience using defect tracking applications like ServiceNow or JIRA
  • Must have experience in participating in business requirement reviews and blueprint sessions
  • Must have experience translating business requirements into detailed specifications
  • Must have experience working with technical teams (ABAP developers) to define / refine functional specifications for custom developments
  • Must have experience creating process flow diagrams based on business requirements
  • Must have experience debugging custom code and working independently to support a project team
  • Must have experience communicating highly technical information in an understandable manner to project team both verbally and in writing.
  • Preferred :

  • BS degree from an accredited college or university majoring in Computer Science, MIS, or a related field.
  • Strong analysis knowledge and skills
  • Experience in leading business requirement reviews and blueprint sessions
  • Experience working in an agile environment.
  • Experience designing and configuring complex IS-U rates, rate categories, and billing schemas
  • Electric utility experience supporting any of the following systems : SAP S / 4HANA; SAP CX (Customer Data Cloud, Marketing Cloud, Sales Cloud, Service Cloud)
  • OpenText Document Presentment; Itron Meter Data Management System (MDMS) IEE 10.3 or higher
  • MDUS / ISAIM EhP7 or higher.
  • Equal Employment Opportunity (EEO) Statement

    Prestige Development Group (PDG) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. PDG prohibits discrimination and harassment of any kind, including based on race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other protected characteristic as outlined by federal, state, or local laws.

    Americans with Disabilities Act (ADA) Statement

    PDG is committed to providing reasonable accommodations for individuals with disabilities in our job application and hiring process.

    Background Check Policy

    Employment is contingent upon the successful completion of a background check. PDG complies with all applicable laws regarding background checks.

    How to Apply

    Interested candidates are encouraged to submit their resume. Applications will be reviewed on a rolling basis until the position is filled.This template ensures compliance with major federal and state-specific labor laws, incorporates diversity and inclusivity practices, and aligns with standard job description structures. Adjustments may be made based on specific job roles and legal requirements in certain states.

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