Talent.com
Associate Director, Data & Analytics
Associate Director, Data & AnalyticsNew York Cares (non-profit) • New York, NY, US
Associate Director, Data & Analytics

Associate Director, Data & Analytics

New York Cares (non-profit) • New York, NY, US
18 days ago
Job type
  • Full-time
Job description

A crucial member of the Program team, the Associate Director, Data & Analytics (ADDA), works in partnership with the Chief, Program to lead the organization's efforts to harness data for greater program impact, funding success, and organizational learning. This role is responsible for developing and executing a data strategy that s upports evidence-based decision-making, impact storytelling, and resource optimization . In addition, the ADDA works at the intersection of program delivery, fundraising, and evaluation , by ensuring that Salesforce and related systems provide high-quality insights that demonstrate results to funders, partners, and the communities served.

The ideal candidate combines a deep understanding of nonprofit data systems (especially Salesforce) with a passion for social impact and a talent for turning numbers into narratives . Candidate will exhibit flexibility, effective communication skills, and the ability to interact fluidly with a variety of stakeholders.

SCOPE OF RESPONSIBILITIES

Data Strategy & Organizational Leadership

  • Develop and implement a data and analytics strategy that aligns with the organization's mission, strategic plan, and funding priorities.
  • Establish data governance standards to ensure accuracy, consistency, and responsible data use across departments.
  • Partner with senior leadership to reinforce key outcomes, metrics, and indicators of success for internal stakeholders and donors.
  • Foster a culture of data-informed learning and accountability throughout the organization.

Salesforce & Data Systems Management

  • Support the design, maintenance, and enhancement of Salesforce as the organization's central data hub for program delivery, donor engagement, and grant tracking.
  • Collaborate with the CRM Administrator and IT team to improve data integrity, automate workflows, and strengthen system integrations (e.g., financial, HR, or program databases).
  • Lead efforts to optimize the organization's use of SurveyMonkey, including developing best practices for survey design, implementation, and data collection strategies and tools to strengthen insights and decision-making.
  • Build and manage dashboards and reports that make data accessible and actionable for staff and leadership.
  • Regularly update and circulate dashboards that highlight key KPIs
  • Conduct weekly and quarterly audits of Salesforce data to ensure accuracy, completeness, and integrity.
  • Program Impact & Funder Analytics

  • Translate program data into insights that clearly demonstrate impact, outcomes, and effectiveness to funders, partners, and boards.
  • Develop standardized frameworks and templates for impact measurement, reporting, and evaluation across programs.
  • Support the Development team by providing data for funder proposals, donor outreach, renewal applications, and reports.
  • Monitor performance metrics such as success rates, average award size, time-to-funding, donor retention and new acquisition trends.
  • Define, track, and report on volunteer lifecycle metrics (acquisition, activation, retention, deep impact).
  • Partner with the Finance and Program teams to ensure funding and outcome data are aligned and reported consistently.
  • Maintain and prioritize a pipeline of internal data requests from leadership and staff to ensure responsiveness.
  • Develop, implement, and analyze annual surveys of key stakeholders, contributing to survey design and evaluation for programmatic initiatives to generate actionable insights that inform strategic decision-making.
  • Cross-Departmental Collaboration

  • Collaborate with Program, Development, and Communications teams to ensure data supports storytelling and strategic communications.
  • Collaborate with Marketing and Volunteer Relations to connect program data with communications and engagement analytics (e.g., campaign conversion rates, repeat participation).
  • Present insights and dashboards to leadership, donors, and external community partners to guide decisions and demonstrate accountability.
  • Provide training and tools for staff to use data effectively in day-to-day decision-making and reporting.
  • Facilitate structured learning cycles (e.g., bi-weekly / monthly / quarterly sessions where teams use data insights to inform program adaptation).
  • Hold standing check-ins with the Program and Development teams to assess upcoming reporting needs and track ongoing donor performance metrics.
  • Provide ongoing coaching for staff on how to pull and interpret their own reports.
  • Establish a vision for business intelligence and analytics that provides a competitive advantage and drives data-informed decisions.
  • Work with leadership to define key performance indicators (KPIs) and develop metrics to track progress.
  • EDUCATION

  • Bachelor's degree in data science, Statistics, Business Analytics, Computer Science, Program Evaluation, or related field.
  • 6+ years of experience in data analytics or business intelligence, with at least 2 years in leadership roles.
  • Experience in nonprofit sector strongly preferred.
  • Proven experience in building and scaling analytics capabilities in a program, operations, or enterprise environment.
  • Strong background in data visualization to turn data into stories, insights, and visuals that make complex information easier to understand.
  • QUALIFICATIONS

    Skills & Competencies

  • Strategic thinker who can connect data insights to program outcomes and funding strategy.
  • Expert in Salesforce reporting, dashboards, and automation for program and grant performance tracking.
  • Excellent communicator with the ability to translate complex data into clear narratives for non-technical audiences.
  • Skilled at balancing technical depth with business understanding in cross-functional settings.
  • Strong leadership, project management, and team development capabilities.
  • Relationship Management

  • Adept relationship management skills, easily and quickly building rapport and trust with stakeholders while managing conflict with empathy and diplomacy.
  • Excellent collaboration skills, works with Directors toward win / win solutions to accomplish strategic goals.
  • Excellent communication skills (oral, written, and presentation) with the demonstrated ability to influence outcomes.
  • Demonstrated ability to effectively interact with communities of diverse cultures and maintain a continued awareness of racial and social justice issues.
  • Other Essential Skills and Abilities

  • Ability to think strategically, analytically, and creatively.
  • Proficient in Microsoft Office Suite, including Excel.
  • Experience using Salesforce.org, QuickBooks, Mailchimp, Canva, and / or similar technical systems preferred.
  • Demonstrates discretion when working with sensitive, confidential information.
  • Strong organizational and administrative skills.
  • Proven ability to manage high-volume-high intensity workloads with competing priorities and meet deadlines.
  • Create a job alert for this search

    Associate Director • New York, NY, US

    Related jobs
    Associate Director, Business Solutions

    Associate Director, Business Solutions

    Horizon Media • New York, NY, US
    Full-time
    Bill Koenigsberg, is recognized as one of the most innovative marketing and advertising firms.We are headquartered in New York City, with offices in Los Angeles and Toronto.A leader in driving busi...Show more
    Last updated: 24 days ago • Promoted
    Associate Director, Data Strategy and Technology U.S.

    Associate Director, Data Strategy and Technology U.S.

    Unilever Brazil • Hoboken, NJ, US
    Full-time
    Job Purpose Unilever requires an effective data strategy to power the future of media, marketing, and commerce.As the Associate Director of Data Strategy and Technology, you will be a pivotal enter...Show more
    Last updated: 4 days ago • Promoted
    Associate, Performance & Competitor Intelligence Analytics

    Associate, Performance & Competitor Intelligence Analytics

    Baron Capital • New York, NY, US
    Full-time
    Associate, Performance & Competitor Intelligence Analytics.Baron Capital is a leading asset management firm founded in 1982. We believe that hiring, retaining, and nurturing talented individuals who...Show more
    Last updated: 1 day ago • Promoted
    Databricks Associate Director

    Databricks Associate Director

    Primus • New York, NY, United States
    Full-time
    New York, NY (Hybrid / Client-Facing).Up to $180,000 base (DOE) + 20% bonus + stock options.We’re partnering with a leading global consulting and technology organization seeking a Databricks Associ...Show more
    Last updated: 1 day ago • Promoted
    Director of Data Analytics and Governance NewUnited States - Remote

    Director of Data Analytics and Governance NewUnited States - Remote

    OpenLoop • Corona, NY, US
    Remote
    Full-time
    Interested in building your career at OpenLoop? Get future opportunities sent straight to your email.Accepted file types for Resume / CV : pdf, doc, docx, txt, rtf. Accepted file types for Cover Letter...Show more
    Last updated: 4 days ago • Promoted
    Associate Director of Clinical Data Management

    Associate Director of Clinical Data Management

    Recursion Pharmaceuticals • New York, NY, US
    Full-time
    Associate Director Of Clinical Data Management.Recursion is seeking an Associate Director, Clinical Data Management who can lead and oversee end to end Clinical Data Management activities on assign...Show more
    Last updated: 30+ days ago • Promoted
    Open Banking Analytics Director

    Open Banking Analytics Director

    JPMorgan Chase & Co. • New York, NY, United States
    Full-time
    Champion innovation at the intersection of technology and business, guiding cross‑functional teams to deliver analytics products that drive real value. As an Analytics Director on the Open Banking A...Show more
    Last updated: 7 days ago • Promoted
    Associate Director - Strategy & Design

    Associate Director - Strategy & Design

    Front Row • New York, NY, US
    Remote
    Full-time
    Quick Apply
    At Front Row, we partner with leading brands to accelerate their ecommerce growth.We leverage our capabilities and proprietary technology to design, market, distribute and accelerate brands on a gl...Show more
    Last updated: 30+ days ago
    Director / Senior Director, Analytical Development

    Director / Senior Director, Analytical Development

    EPM Scientific • New York, NY, US
    Full-time
    Head of Analytical Development : NYC.Director or Senior Director of Analytical Development.This individual will play a pivotal role in supporting late-stage programs, ensuring robust analytical stra...Show more
    Last updated: 10 days ago • Promoted
    Associate Director of Associate Development (Corporate)

    Associate Director of Associate Development (Corporate)

    Cooley LLP • New York, NY, United States
    Full-time
    Associate Director of Associate Development (Corporate).Cooley is seeking an Associate Director of Associate Development to join the Associate Development Management team and support the Corporate ...Show more
    Last updated: 30+ days ago • Promoted
    Director, Data and AI Governance

    Director, Data and AI Governance

    Breakthru Beverage Group • New York, NY, United States
    Full-time
    Breakthru Beverage Group (BBG) is seeking a strategic and hands-on Director, Data and AI Governance to define and lead the execution of our enterprise data governance strategy.In this pivotal role,...Show more
    Last updated: 25 days ago • Promoted
    Director of AI Strategy & Platforms

    Director of AI Strategy & Platforms

    Thomson Reuters U.S. Inc. • New York, NY, United States
    Full-time
    A global information services provider is seeking a Director (AI) to manage and support technical engineering teams, develop technology strategies, and mentor future leaders.The ideal candidate wil...Show more
    Last updated: 10 days ago • Promoted
    Associate Director, Data Engineering

    Associate Director, Data Engineering

    S&P Global • New York, New York, United States
    Full-time
    This job is with S&P Global, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Grade Level (...Show more
    Last updated: 3 days ago • Promoted
    Associate Director or Director, Client Development - Private Equity (LP) Brooklyn, New York, Un[...]

    Associate Director or Director, Client Development - Private Equity (LP) Brooklyn, New York, Un[...]

    Chronograph, LLC • New York, NY, US
    Full-time
    Overview Brooklyn, New York, United States Chronograph was founded to bring next-generation technology to private capital markets. Through our suite of cloud-based analytics and data management sol...Show more
    Last updated: 2 days ago • Promoted
    Firmwide Analytics Director

    Firmwide Analytics Director

    Morgan Stanley • New York, NY, US
    Full-time
    Our team is looking for a dynamic strategist and problem-solver to analyze HR metrics and derive data-driven narratives for key stakeholders. The Firmwide Analytics Director role will support the Fi...Show more
    Last updated: 30+ days ago • Promoted
    Associate Director, Patent Operations

    Associate Director, Patent Operations

    Buchanan Legal Professional Services • New York, NY, United States
    Full-time
    A prestigious, innovation-driven global law firm is seeking an.Associate Director, Patent Operations.This is a senior leadership role responsible for driving operational excellence, scaling global ...Show more
    Last updated: 4 days ago • Promoted
    Director, Advanced & Omnichannel Analytics

    Director, Advanced & Omnichannel Analytics

    Eisai • Nutley, NJ, United States
    Full-time
    At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission.We're a growing pharm...Show more
    Last updated: 30+ days ago • Promoted
    Associate Director Media, Search

    Associate Director Media, Search

    Syneos Health / inVentiv Health Commercial LLC • New York, NY, United States
    Full-time
    Syneos Health is looking for an experienced Search Associate Director.The Search Associate Director is a role within the integrated media team responsible for planning and executing advanced search...Show more
    Last updated: 3 days ago • Promoted