Account Manager

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The Tokai Rika Group is seeking an Account Representative for our Toyota team who has strong analytical skills as well as skills in dealing with commercial issues, planning, coordination, and communication.

Duties

• Represent Tokai Rika commercially with Customers, aligning with Tokai Rika sales goals.
• Responsible for sales-related commercial communications between TR and assigned Customer.
• Work to resolve all sales-related, commercial, and financial discrepancies.
• Coordinate negotiations for piece price, tooling, obsolescences, design changes, etc.
• Build multi-level relationships within the Customer's organization.
• Maintain a high level of customer satisfaction.
• Communicate Customer expectations within TR :
• Receive and distribute RFQs, price targets, APR expectations, and competitor information.
• Review and understand Customer terms and conditions.
• Develop Customer Sales Strategy with guidance.
• Understand current market trends and their relation to Customer expectations.
• Work to improve profits and reduce costs or losses :
• Adhere to corporate profit targets.
• Understand corporate cost structure.
• Negotiate costs internally to meet Customer price targets.
• Monitor and report on Customer and commodity annual profitability targets.
• Support and follow TR established processes, procedures, and policies :
• Follow, mentor, and train on IATF & ISO procedures.
• Support TR Quality & Environmental Policies.
• Provide departmental support :
• Mentor and train Account Representative I.
• Handle document processing (filing, saving, faxing, distributing, etc.).

TRAM, Inc. is a Japanese-owned automotive parts supplier serving Japanese Transplants (Toyota, Nissan, Subaru, etc.) and domestic OEMs (Ford and GM). Located in Plymouth, MI, TRAM, Inc. is a subsidiary of Tokai-Rika Co. LTD, Nagoya, Japan. Founded in 1986, it employs over 2,500 people across five locations.

We manufacture automotive components such as switch-related products (window regulators, headlights, cruise control, turn signals, multifunction and HVAC switches), security and safety-related products (shift levers, steering wheels, steering locks, seat belts, key cylinders, mechanical and remote keys).

Shift your career into drive and help TRAM make the driving experience an intuitive connection between the human body and the vehicle.

TRAM, Inc. is an Equal Opportunity Employer.

For more information, visit our website at http : / / www.tokai-rika.co.jp / en

This is a great opportunity to join our growing organization and enhance your skills to become a valuable team member!

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