Quality Assurance Supervisor (Management Analyst III)

Job Announcement

This is an exciting time to join Fairfax County Government as we shape racial and social equity policies in the county through the One Fairfax Policy. Using this framework, we intentionally consider equity when making policies or delivering programs and services. To learn more, we highly encourage you to watch the Becoming One Fairfax-An Introduction to Key Concepts video by clicking here and visit the One Fairfax webpage here. In alignment with One Fairfax, DFS is committed to strengthening the well-being of its diverse community. To learn more about DFS and its Mission, Vision, and Values, please click here.

About the Position

Under general supervision, this position designs, develops, implements, and integrates a formal and structured quality assurance system for clinical services as well as other programs within the Domestic and Sexual Violence Division. This work is done in close coordination with the clinical services supervisors, as well as other program supervisors and program managers for purposes of ensuring best practice and programmatic consistency of practice. Requires a thorough knowledge of local, state, and federal program regulations and requirements to review and analyze clinical practices against desired outcomes and for conformance with program requirements. Prepares written and analytical reports on direct services outcomes and findings and provides feedback and recommendations to program staff, supervisors, and managers to address issues or problems identified during chart audits and program evaluation. Serves as a resource for DSVS staff regarding program regulation compliance questions and issues. Provides training and consultation to staff as needed regarding quality assurance. Supervises a quality assurance team. Discharges other duties as assigned as an employee of DSVS and DFS, and pertaining to direct reports.

Note : The assigned functional areas of the position are quality assurance and compliance, data management and analysis, policy development, and / or collaboration and community partnership.

Illustrative Duties

Designs, develops, implements, and integrates a formal and structured quality assurance system for Clinical Services as well as other programs within Domestic and Sexual Violence Services programs.

Ensures compliance with local, state, and federal requirements.

Improves practice and outcomes for the those served by Clinical Services as well as other direct services programs.

Promotes the use of meaningful data to inform program decisions.

Leads development of tools and protocols to ensure valid, reliable data is provided to managers through regular reports.

Manages and maintains program data and outcomes.

• Contributes to the development of protocols, policies, procedures, grants and contracts for a behavioral health program, as well as the division;

Assists the division in planning and carrying out training for new staff, providing guidance to staff.

Provides guidance, direction, and daily supervision to the quality assurance team for Clinical Services.

Required Knowledge Skills and Abilities

Knowledge of domestic and sexual violence, staying current on co-occurring treatment, and methods / approaches to address them.

Knowledge of intersections of interpersonal violence, marginalization, gender and systemic oppression

Ability to collaborate with and maintain relationships within the Clinical Services program and division to support best practice, continuous quality improvement and streamlining of data processes.

Ability to establish, develop, and maintain relationships and partnerships with individuals and organizations that enhance the coordinated community response for supporting victims / survivors of sexual and domestic violence, human trafficking and stalking.

Ability to conduct quality improvement to include identification, analyzing, managing, and reporting key performance indicators that enhances programmatic and divisional outcomes.

Ability to supervise a team of professional staff that includes professional development and performance management.

Knowledge of how to accurately apply, interpret, and administer clinical regulations for counseling services as well as familiarity with standards for Domestic Violence Intervention Programs.

Ability to maintain professional ethics and confidentiality of client information,

Extensive knowledge of regulations and guidelines relating to standards for service provision to victims of domestic and sexual violence.

Ability to collect and analyze data as well as present data regarding trends, gaps, and outcomes for Clinical Services as well as division wide data.

Employment Standards

MINIMUM QUALIFICATIONS :

Any combination of education, experience, and training equivalent to the following :

(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")

Graduation from an accredited four-year college or university with a bachelor's degree in field related to the assigned functional area; plus four years of professional work experience within the functional area.

CERTIFICATES AND LICENSES REQUIRED :

None.

NECESSARY SPECIAL REQUIREMENTS :

The appointee to this position will be required to complete a criminal background check and a Child Protective Services Registry check to the satisfaction of the employer.

This position is emergency / essential services personnel. (Required to report for duty during inclement weather and / or other emergencies.)

PREFERRED QUALIFICATIONS :

PHYSICAL REQUIREMENTS :

Ability to travel to various locations throughout Fairfax County to provide coverage, attend meetings, and trainings not accessible by public transportation.

Ability to use automated technology to access, input, retrieve, and process information.

Ability to read data on a computer monitor and operate keyboard-driven equipment.

Ability to communicate clearly and concisely, both orally and in writing.

The job is generally sedentary in nature.

Work requires performing tasks with risk of secondary traumatic stress.

All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE :

Panel Interview and may include a practical exercise.

Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home (including Spanish, Asian / Pacific Islander, Indo-European, and many others.) We encourage candidates who are bilingual in English and another language to apply for this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and / or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO / AA / TTY.

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