Print Production Specialist

Overview

Join to apply for the Print Production Specialist role at Ricoh Canada Production Print

Position profile and duties focus on high-end equipment operation and related production support in a production environment.

Responsibilities

• Follow Ricoh Service Excellence performance requirements.
• Responsible for functions including copy and mail center services, convenience copier fleet management, and various support services.
• Operate and maintain high-end production equipment, such as roll-fed continuous production systems.
• Set up, calibrate, and ensure optimal performance of equipment.
• Ensure customer satisfaction by preparing, inspecting, compiling, and assembling projects accurately and on time.
• Meet deadlines by working efficiently while maintaining quality and error-free output.
• Achieve Time Productive statistics by meeting facility standards.
• Maintain all required reporting tools.
• Calibrate equipment to produce consistent color and quality matching originals.
• Transfer files electronically from the network to color equipment.
• Produce error-free work by demonstrating operational knowledge of duplication equipment.
• Maximize print performance by multitasking on print equipment.
• Troubleshoot hardware and software issues.
• Maintain machine performance by resolving simple issues (e.g., clearing jams, refilling toner, replacing oil) and understanding machine codes.
• Present a professional appearance and maintain a clean, organized work area.
• Maintain and order equipment parts inventory per company guidelines.
• Meet attendance standards by being punctual and working scheduled hours and required overtime.
• Organize jobs by validating job name / number and reading instructions on the Job Request Form.
• Perform a full range of service procedures including diagnostics, installation, removal, and retrofits on complex office products.
• Demonstrate required digital competencies for assigned products and levels.
• Troubleshoot and repair or replace equipment components as needed.
• Complete technical training on new equipment as assigned.
• Perform other duties as assigned.

Qualifications

Education, Experience, and Certifications

Typically Required

Knowledge, Skills, and Abilities

Working Conditions, Mental and Physical Demands

Note : The above statements describe the general nature and level of work performed. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.

About Us

Come Create at Ricoh : If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Benefits

Invest In Yourself

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