Director of Nursing and Clinical Services - Hybrid / Boston, MA

Job Description

Job Description

Description : About Brook Inc

Brook Health is a digital health company. Brook offers a set of products and services extending health-care-management beyond the walls of doctors’ offices and into people’s homes and their day-to-day lives. Brook provides people who are living with chronic conditions a highly personalized high-touch support via a smartphone app offering AI tools, data collection through connected devices, and real-time access to health coaches to make smart, daily decisions and to build healthy habits to achieve their long-term health goals. Brook also offers a CDC-approved preventative program for people who are at high risk for diabetes. For primary care providers, Brook offers SaaS tools for continuous remote monitoring, providing insights into their patient’s health needs, enabling a new model of care, and early preventative interventions with our own care delivery team resulting in better health outcomes.

Brook offers a dynamic work experience with team members in multiple time zones. We have a fast-paced, user-centric, high-expectation, constantly-improving-ourselves type of culture. Our goal is to change the approach to pre-condition and chronic condition care management, to use technology to support health-care providers in improving patients’ health outcomes.

We are seeking a dedicated and experienced Director of Nursing and Clinical Services to join our Remote Care company. This pivotal role will oversee all remote clinical care services, ensuring the highest standards of patient care are maintained. The Director of Nursing and Clinical Services will have direct supervision of Nursing Care Delivery and Tele-Nutrition teams and will report directly to the Chief Nursing Officer. This role will collaborate closely with quality, product and program development.

Key Responsibilities :

• Manage and oversee all remote employees under the care team that deliver clinical services, including nursing, Tele-Nutrition. Additional care delivery teams and services may be added as expanded coverage occurs.
• Ensure compliance with healthcare regulations and standards.
• Develop and implement clinical protocols and procedures.
• Lead and mentor clinical teams to achieve excellence in patient care.
• Collaborate with the Chief Nursing Officer and other senior leadership to align clinical services with organizational goals.
• Collaborate with the Director of Program Development and Director of Quality and education to ensure all aspects of care team development and program delivery are safe, effective and efficient.
• Collaborate with product and engineering to ensure needs of the care team are met and accounted for in planning and strategic development of organizational growth.
• Monitor and evaluate the performance of clinical services and implement improvements as needed, including implementation of KPIs set for clinical services.
• Stay current with industry trends and advancements in remote healthcare delivery.
• Ensure productivity and code completion meet standards and expectations for growth and development.
• Design and implement a scalable care coordination service line for remote care supporting Providers, Health Systems and Payers in providing :
• Remote Patient Monitoring (RPM)
• Chronic Care Management (CCM)
• Principal Care Management (PCM)
• Advanced Primary Care Management (APCM)
• Tele-Nutrition
• Additional duties and responsibilities as assigned.

Requirements : Qualifications :

Preferred Skills :

Why Brook?

Working at Brook

This position is not eligible for relocation or visa sponsorship. Candidates must live within a commuting distance from the office. This is a hybrid role, onsite in the office required weekly along with remote work.

Brook is as focused on our employees’ health as we are on that of our patients. Our Benefits program reflects that. We recognize that health does not just mean physical health, but mental and financial health as well. We make every effort to cover all those areas in our plan offerings.

Benefits at Brook Health

In addition to meaningful work in a mission-driven company, Brook offers a comprehensive benefits package designed to support the medical, financial and mental health wellbeing of our employees and their families.

Healthcare Coverage

Mental Health & Wellbeing

Financial Wellness & Security

Recognition & Community

Brook Inc is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. Brook does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, marital status, age, non-disqualifying physical or mental disability, national origin or ethnic origin, military service status, citizenship or any other protected characteristic covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.