Jr. Ordering Specialist

Job Description

Job Description

Description :

We are seeking a detail-oriented and proactive Ordering Specialist to join our team. The ideal candidate will play a critical role in managing the procurement and ordering process for our impact window and door products. This position requires strong organizational skills, a keen eye for detail, and the ability to coordinate with various departments to ensure timely and accurate orders.

Key Responsibilities :

• Order Management : Accurately process and manage customer orders for impact windows and doors, ensuring all specifications are met.
• Documentation : Maintain detailed records of all orders, including purchase orders, invoices, and delivery schedules. Ensure all documentation is complete and accurate.
• Customer Communication : Serve as a point of contact for customers regarding order status, delivery schedules, and any related inquiries.
• Problem Resolution : Address and resolve any issues related to orders, including delays, product discrepancies, or vendor-related problems.
• Process Improvement : Continuously evaluate and improve ordering processes to enhance efficiency, reduce costs, and improve customer satisfaction.
• Collaboration : Work closely with the sales, production, and logistics teams to ensure seamless order fulfillment and customer satisfaction.

Requirements :

Experience : Minimum of 2 years of experience in order management, procurement, or a related field. Experience in the window and door industry is a plus.

Skills :

Attributes :