Full Time Product Specialist-Tampa, FLEnable Me • Tampa, FL, US
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Full Time Product Specialist-Tampa, FL
Enable Me • Tampa, FL, US
14 days ago
Job type
- Full-time
Job descriptionDeliver training sessions to customers, caregivers, and clinicians on correct product usage Provide internal product training to sales and support staff as needed. Serve as a product expert during sales demonstrations, clinical evaluations, and Assist customers with troubleshooting and usage questions post-purchase. Collect feedback and relay customer insights to product development and sales teams. Follow up on open quotes to ensure timely responses and help move opportunities toward Conduct outbound outreach to existing customers to encourage repeat business, upsell Partner with sales representatives to help facilitate revenue growth and customer Communicate effectively with customers, clinical professionals, and internal team members. Translate technical product knowledge into clear, customer-friendly language. Work closely with sales and marketing teams to align customer messaging and support Maintain a basic understanding of human anatomy and physiology to effectively explain Apply computer skills to manage documentation, training resources, CRM entries, and Stay current with industry trends, competitive products, and relevant technologies. Attend trade shows, product fairs, and customer demonstrations as required. Assist with product set-up, configuration, and maintenance. Perform administrative duties such as maintaining training records, preparing reports, and Ensure compliance with company policies, safety regulations, and quality standards. Occasional travel will be required to support training, demonstrations, and customer visits. Strong verbal and written communication skills; able to engage and educate diverse Ability to learn new products quickly and explain complex concepts in a simple manner. Basic knowledge of human anatomy and how it relates to product use. Proficiency in computer applications (Microsoft Office, CRM systems, online training tools). Strong problem-solving skills and customer-first mindset. Associate or Bachelor's degree preferred / recommended in healthcare, rehabilitation Willingness to travel occasionally for training sessions, customer visits, and trade events. Customer Service Orientation Technical Learning Ability Sales Support & Follow-Through Collaboration & Teamwork Adaptability & Flexibility Professionalism
Job Description
Job Description
Overview
The Product Specialist is responsible for becoming an expert on the company's portfolio of
products and serving as a key resource for both internal teams and customers. This individual
will learn product functionality and applications in detail, train customers on proper use, and
provide ongoing support to ensure customer satisfaction and successful outcomes. The
Product Specialist will also collaborate with the sales, operations, and service teams to ensure
smooth product integration into customer environments. M-F 9am-5pm
Key Responsibilities
Product Knowledge & Training
- Acquire in-depth knowledge of all products offered, including features, benefits, and
applications.
and best practices.
Customer Support
installations.
Sales & Outreach
closure.
opportunities, and strengthen long-term relationships.
satisfaction.
Communication & Collaboration
business development initiatives.
Technical & Clinical Understanding
product applications in rehabilitation, seating, and mobility.
virtual training sessions.
General Job Activities
documenting customer interactions.
Qualifications
audiences.
sciences, business, or a related field; relevant work experience will also be considered.
Core Competencies
Equal Opportunity Employer (EOE)
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