Senior Employee Relations Specialist
The Senior Employee Relations Specialist is responsible for fostering a positive work environment by managing employee relations issues, ensuring compliance with labor laws, and supporting organizational policies. This role serves as a trusted advisor to employees and managers, handling conflict resolution, investigations, and promoting engagement initiatives. This position must integrate company values into daily practice.
Essential Functions
- Serve as the primary point of contact for employee relations concerns.
- Investigate complaints related to workplace issues, harassment, discrimination, and policy violations.
- Provide guidance to managers on handling performance and behavioral issues.
- Ensure compliance with federal, state, and local employment laws.
- Assist in developing and updating HR policies and procedures.
- Maintain accurate documentation of investigations and disciplinary actions.
- Support managers in implementing performance improvement plans.
- Advise on corrective actions and terminations in alignment with company policy.
- Promote initiatives that enhance employee satisfaction and retention.
- Conduct exit interviews and analyze trends to recommend improvements.
- Deliver training sessions on workplace conduct, diversity, and conflict resolution.
- Partner with HR team to develop programs that reinforce company culture.
- Periodic travel to hospital locations required.
- Complies with appropriate and approved safety standards.
- Performs other duties as assigned to support overall effectiveness of the organization.
Minimum Job Requirements
Bachelor's degree (preferably in Human Resources or related field) and 5 years' direct experience OR equivalent experience in HR Generalist and / or Employee Relations Specialist role required.Must have HRIS use experience, Workday preferred.Required Licenses, Certifications, and / or Documentation
Human Resources certification strongly preferred (SPHR or HRCI).Must maintain acceptable driving record, current driver's license, and insurability.Required Knowledge, Skills, and Abilities
Strong knowledge of employment laws such as ADA, Title VII, ADEA, FMLA, USERRA, FLSA, and related state and federal labor laws and regulations.Demonstrates foundational knowledge of HR policies and best practices.Exceptional communication, mediation, and problem solving skills.Ability to handle sensitive information with discretion.Ability to multi-task and be proactive in a fast-paced environment with frequently changing priorities, deadlines, and workloads.Excellent organizational skills and attention to detail.Proficient with Microsoft Office Suite, especially Outlook, Word, and Excel.Excellent time management skills with a proven ability to meet deadlines.Ability to travel to different states as needed.Physical Requirements over the Course of a Shift
A significant amount of sitting for prolonged periods of time.Exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and phone system.Both gross and precise motor functions.Sufficient manual dexterity to operate equipment and computer keyboard.Close vision and the ability to adjust focus.