Talent.com
Hotel Front Office Manager
Hotel Front Office ManagerHampton Inn & Suites • Glendale, AZ, US
Hotel Front Office Manager

Hotel Front Office Manager

Hampton Inn & Suites • Glendale, AZ, US
17 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Join our team, a 2025 USA Today Top Workplace Winner!

Now hiring a Hotel Front Office Manager at the Hampton Inn & Suites Glendale Westgate .

  • This position comes with a $500 SIGN ON BONUS!!

Why Youll Love Working with Us

The Hampton Inn & Suites Glendale Westgate is managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed.

How Youll Make An Impact

Our friendly Hotel Front Office Manager is committed to leading a front desk team to ensure that guests are met with courteous and attentive service throughout their stay.

  • Guest Experience
  • Provide exceptional guest service while setting high service standards for the front desk team to follow

  • Maintain regular contact with in-house guests and community clients to foster loyalty and satisfaction
  • Operational Excellence
  • Uphold service quality by investigating guest concerns, initiating corrective action, and conducting periodic room inspections

  • Supervise front desk team, including hiring, training, scheduling, and performance management
  • Instills strong customer service skills with front desk team by modeling and reinforcing excellent guest interactions and communication standards
  • Financial & Front Office Administration
  • Assist with accounting functions including billing, reporting, and financial reconciliation

  • Monitor and support procedures related to inventory, key control, and monetary handling
  • What does success look like in this role?

  • Two or more years of supervisory experience
  • Two or more years of general hotel operations experience
  • Strong customer service skills to include problem-solving and complaint resolution
  • Strong interpersonal, relationship building and communication skills
  • Strong attention to detail and organized
  • Ability to work effectively and efficiently in a fast-paced setting
  • What Will You Get At NCG Hospitality?

    We take great pride in the inclusive environment weve created attributing to our award-winning status, all while staying true to our core values of Growth, Fun, Trust, and Responsibility. An experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Hampton Inn & Suites Glendale Westgate.

    Career Development

  • Personalized career pathing and skill development
  • Leadership and mentorship programs
  • Educational and certification reimbursement
  • Team Member Perks

  • Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
  • Catch of the Day earn bonuses for going above and beyond to support team and guests
  • Everyone Sells earn cash for bringing in business to our properties
  • Paid Volunteer hours Earn money for community service
  • Health & Wellness Benefits

  • Medical, dental, and vision plans
  • Paid sick time and Paid Time Off
  • Virtual telehealth access and employee assistance resources
  • Monthly health and fitness reimbursement programs
  • Financial Support

  • Same-day pay options
  • Referral bonus earn cash for bringing great team members
  • 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
  • Health Savings Account
  • Ready To Grow With Us?

    Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality.

    NCG Hospitality is an Equal Opportunity Employer.

    Create a job alert for this search

    Front Office Manager • Glendale, AZ, US

    Related jobs
    Operations Manager

    Operations Manager

    Sonesta International Hotels Corporation • Tempe, AZ, US
    Full-time
    The Operations Manager is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front ...Show more
    Last updated: 9 days ago • Promoted
    Front of House Manager - Uchiko Bethesda, MD (Train with us in Miami, FL or Austin, TX!

    Front of House Manager - Uchiko Bethesda, MD (Train with us in Miami, FL or Austin, TX!

    Hai Hospitality • Scottsdale, AZ, US
    Full-time
    Restaurant Front Of House Manager.Hai Hospitality (Uchi, Uchiko, Uchiba) is accepting applications for an experienced Restaurant Front Of House Manager. We are an innovative and growing restaurant g...Show more
    Last updated: 30+ days ago • Promoted
    Job Posting General Manager | Front Desk Sales & Operations Manager

    Job Posting General Manager | Front Desk Sales & Operations Manager

    Amazing Lash Studio • Phoenix, AZ, US
    Full-time
    GENERAL STUDIO MANAGER needed at our Amazing Lash Studio Phoenix Paradise Valley Location!.Looking for a management position with growth opportunities in the Beauty industry? Amazing Lash Studio is...Show more
    Last updated: 30+ days ago • Promoted
    Front Desk Agent

    Front Desk Agent

    Royal Lahaina Resort • Chandler, AZ, US
    Full-time
    The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue a...Show more
    Last updated: 30+ days ago • Promoted
    Hotel Front Office Manager

    Hotel Front Office Manager

    NCG Hospitality • Glendale, AZ, US
    Full-time
    Join our team, a 2025 USA Today Top Workplace Winner! Now hiring a Hotel Front Office Manager at the Hampton Inn & Suites Glendale Westgate. This position comes with a $500 SIGN ON BONUS!.The Hampto...Show more
    Last updated: 16 days ago • Promoted
    (Charleston, SC) - Assistant Front Office Manager (LUXURY HOTEL)

    (Charleston, SC) - Assistant Front Office Manager (LUXURY HOTEL)

    B&B Hospitality Staffing LLC • Scottsdale, AZ, US
    Full-time
    Our Premier client is looking for an.Assistant Front Office Manager.Assistant Front Office Manager.Front Office in accordance with hotel standards. The person applying to this position.Four or Five ...Show more
    Last updated: 23 days ago • Promoted
    Front Desk Agent

    Front Desk Agent

    Highgate Hotels • Chandler, AZ, US
    Full-time
    The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue a...Show more
    Last updated: 30+ days ago • Promoted
    Front Office Supervisor - Home2 Suites by Hilton in Chandler

    Front Office Supervisor - Home2 Suites by Hilton in Chandler

    Peachtree Group • Chandler, AZ, US
    Full-time
    Front Office Supervisor - Home2 Suites by Hilton in Chandler.The Front Office Supervisor supervises guest services team members to ensure efficient and smooth operations for producing excellent fee...Show more
    Last updated: 14 days ago • Promoted
    Dental Office Manager

    Dental Office Manager

    MIRROR IMAGE DENTAL LLC • Phoenix, AZ, US
    Full-time
    Quick Apply
    Mirror Image Dental is looking for an Office Manager to join our team!.The Office Manager is responsible for overseeing the general administrative functions of the office.Check out our website and ...Show more
    Last updated: 8 days ago
    Job Posting General Manager | Front Desk Sales Manager

    Job Posting General Manager | Front Desk Sales Manager

    Amazing Lash Studio • Tempe, AZ, US
    Full-time
    GENERAL STUDIO MANAGER needed at our Amazing Lash Studio Tempe Marketplace location!.Looking for a management position with growth opportunities in the Beauty industry? Amazing Lash Studio is looki...Show more
    Last updated: 30+ days ago • Promoted
    Front Desk Agent

    Front Desk Agent

    Crestline Hotels and Resorts • Phoenix, Arizona, United States, 85016
    Part-time
    Part-time front desk agent needed to assist us Sunday and Monday mornings.The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls...Show more
    Last updated: 30+ days ago
    Front Office Supervisor

    Front Office Supervisor

    Highgate Hotels • Chandler, AZ, US
    Full-time
    The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room reve...Show more
    Last updated: 28 days ago • Promoted
    Front Office Supervisor

    Front Office Supervisor

    Royal Lahaina Resort • Chandler, AZ, US
    Full-time
    The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room reve...Show more
    Last updated: 28 days ago • Promoted
    Spa Front Desk & Reservations

    Spa Front Desk & Reservations

    The Fairmont Hotel • Scottsdale, AZ, United States
    Full-time
    The Fairmont Scottsdale Princess is Arizona's largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with ...Show more
    Last updated: 30+ days ago • Promoted
    Front Office Manager

    Front Office Manager

    Crescent Hotels & Resorts • Phoenix, AZ, US
    Full-time
    Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and / or termination when appropriate. Prepare daily and biweekly payro...Show more
    Last updated: 3 days ago • Promoted
    Front Office Manager

    Front Office Manager

    Fred Astaire Dance Studios • Scottsdale, AZ, US
    Full-time
    Customer Support Representative.We are growing! Fred Astaire Dance Studios is excited to be adding to our team.We are currently hiring for a Customer Support Representative.Do you enjoy making othe...Show more
    Last updated: 30+ days ago • Promoted
    Front Desk Agent - Embassy Suites Phoenix Biltmore

    Front Desk Agent - Embassy Suites Phoenix Biltmore

    Hilton • Phoenix, AZ, US
    Full-time
    Guest Services, Operations, and Front Office.A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliv...Show more
    Last updated: 27 days ago • Promoted
    Front Office Manager

    Front Office Manager

    Sanctuary Camelback Mountain • Paradise Valley, AZ, US
    Full-time
    This position contributes to Sanctuary success by ensuring total guest satisfaction, especially relating to the service guests receive in all areas of the Front Desk and PBX, through interaction th...Show more
    Last updated: 3 days ago • Promoted
    GENERAL MANAGER

    GENERAL MANAGER

    Crestline Hotels & Resorts • Scottsdale, AZ, US
    Full-time
    Crestline Hotels & Resorts is currently hiring for a General Manager.The ultimate mission of this role will be to provide guidance to one of Crestline's multi million dollar business units by provi...Show more
    Last updated: 2 days ago • Promoted
    General Manager

    General Manager

    Crescent Hotels & Resorts • Tempe, AZ, US
    Full-time
    General Manager Opportunity At The Westin Tempe At Asu.The Westin Tempe at ASU is seeking a General Manager to lead a very high performing team at this highly rated and very busy new hotel.A demons...Show more
    Last updated: 3 days ago • Promoted