Communications Officer for School Administrative Unit #8, Concord NH

Under the general direction of the Superintendent, plans, develops and implements a comprehensive communication program to increase understanding and build relationships between Concord School District and its important constituencies including parents, teachers, members of the community, local nonprofit agencies and members of the news media.

• DESIRABLE QUALIFICATIONS : Experience in a school district, governmental entity, or similar organizationExperience in collaborating with multiple departments in a fast-paced environmentStrategic and analytical skills with an ability to solve problems and make decisionsStrong written and oral communication skillsKnowledge of the internet, web-page authoring tools, and social media such as LinkedIn, Twitter, Facebook, and basic graphic and web designESSENTIAL FUNCTIONS : Manage all public and internal information activities related to the school districtBuild and monitor the District / CRTC Communication PlanBuild and manage the District’s social media profiles and presenceManage and collaborate with stakeholders in providing researched based parent engagementPoint of contact for communications during emergenciesFlexible and able to change projects or priorities on a frequent basisResponsible for the handling of materials and information of a confidential natureAdminister all webpages updates and newsletters from the Superintendent / Board / CRTCMonitor and assist with updating webpages for school sites and departmentAssist with development, implementation, and data analysis of stakeholder surveysAssist with coordination of partnership programs with parents, volunteers, businesses, and the community in generalAble to plan, coordinate, and run focus group meetings, organize data and create reports to summarize findingsCommunicate with District personnel, representatives of community organizations and others regarding media and public information needsAnswer inquiries from teachers, parents, school administration, staff, outside agencies, and other authorities;
• provide appropriate information as requiredProvide assistance on department and district policies and procedures when requestedWork with Concord TVDevelop and maintain high-level presentation materials to be used with internal departments, other school departments, public and outside agenciesAssist in the collection, preparation, and review of data from a wide variety of sources for reports, proposals, and other formal written communications;

gather, classify, and summarize reportsAssist with preparing CRTC’s Perkins application and Comprehensive Local Needs Assessment by gathering data from students, parents and future employers to strengthen the alignment of CRTC’s programs and regional workforce needs.

Compile and assemble databases, charts, and tables as requested by, or in anticipation of district needs using several types of software programsParticipate in ensuring all reports and correspondence achieve a high level of qualityReview finished work for clerical accuracy, completeness, and compliance to established standardsPrepare and update state, county, and District directories for respective agencies and requests from outside (non-state) agenciesPerform other duties as assignedEXPECTATIONSManages day-to-day activities related to community relations in direct support of developing our work in the areas of media relations and public relations programsThe Director also coordinates, supports our school leadership teams monitoring and guiding our print, broadcast and emerging mediaWorks to strengthen internal and external communications and stakeholder engagement for our school district with a focus on developing and recommending communication strategies, to assist with developing targeted communication plansCrafts messages to support and communicate our key initiatives, programs, decisions, and / or events in the Concord School DistrictMaintains and enhances the public’s understanding of our school district’s work and many accomplishmentsAssists communication in the event of emergencies at schools, in the community or other situations requiring immediate response with media, families and the community.

Develops and implements effective communication and marketing strategies to promote our programs, initiatives, operations, decisions, and accomplishments, tailoring strategies to the subject matter and targeted audiences including families as well as business, civic, government and community organizationsLeads efforts to generate media coverage and implements standards for reviewing and responding to media requests for information, ensuring coordination within our program offices and schools as needed.

Provides consultation, advice and assistance to our administrators as needed to help formulate school and department communications.

Develops, coordinates and facilitates communication training as needed to build greater capacity among staff and administrators, as well as among public relations liaisons in schools and departments, to effectively communicate the work and accomplishments of the school division.

Coordinates and assists with the development of communication materials including print, video, web, multimedia presentations, special events and other communication activities.

Develop strategic communications planComplete the District brochureGenerate positive news through effective media relationsLeverage studies and reports to highlight the breadth of our programsInstitute a variety of social media strategies that delivers ongoing informationKNOWLEDGE OF : Basic graphic and web designBasic English, spelling, grammar, punctuation, and report and / or correspondence writingComputer software application in word processing, spreadsheet, desktop publishing, data base, and presentation softwareSource documents and data entry verificationTime management / organizational skillsABILITY TO : Perform under demanding and varied work schedules, with the ability to remain flexible and focusedMeet and collaborate effectively with the general public, staff members, parents,administrators and other contact persons using tact and good judgementServe on committees as required or appropriateUnderstand and carry out assigned work with minimal supervisionTake responsibility to use good judgement in recognizing scope of authorityClearly explain a wide variety of complex procedures and policies to individuals who have minimal knowledge of related process and proceduresMaintain confidentiality of information, and use proper discretion concerning confidential mattersAnalyze situations accurately and adopt an effective course of actionMaintain and control multiple tasks / projects simultaneously with interruptionsMaintain accurate and neat records and reportsPresent statistical data in tables, charts or graph formLearn and use technology and computer software applications as appropriate to the workCommunicate effectively in the English and Spanish language, both orally and in writingDeal effectively with a wide variety of personalities and situations requiring diplomacy, friendliness, poise and firmness

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