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Hotel Manager

Hotel Manager

Four Seasons HotelsDenver, CO, US
5 days ago
Job type
  • Full-time
Job description

Four Seasons Hotel Denver

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments.

Nestled in the heart of downtown Denver, our luxury 5-Diamond, Michelin Key-awarded hotel redefines elevated hospitality in the Rocky Mountain region. As a flagship property in the Denver market, we stand apart with an unmatched blend of refined elegance, locally inspired sophistication, and world-class culinary and beverage offerings. Our identity is rooted in the vibrant lifestyle of Denver, where urban energy meets the natural majesty of the mountains, offering a unique convergence of luxury, authenticity, and adventure.

At the core of our guest experience is a three-meal period modern steakhouse that effortlessly balances bold Western flavors with polished global technique. This signature restaurant is complemented by a dynamic, high-design bar that draws both guests and locals, becoming a true social hub in the city's cultural and business district. Together, these outlets position us as not just a place to stay, but a place to be.

Our hotel thrives with a well-balanced business mix of discerning leisure travelers and high-yield group segments, including corporate meetings, sports, and social catering. Guests are drawn to the property's seamless blend of intimate service, iconic design, and tailored experiences that celebrate the spirit of the city.

View Of Needs

  • Strong focus on driving profitability and improving NOI
  • Strong residential centric connection, experiences
  • Finding efficiency in a high-cost labor market
  • Managing the completion of major wood refurbishment throughout rooms and guest room floors
  • Driving covers and treatments in the restaurant and spa
  • Driving top line revenue and finding ways to creatively flow the revenue through labor and cost management

Leadership Requirements

General

  • Interpersonal skills to effectively communicate with multiple high-profile stakeholders
  • A decisive leader who can make fact-based and financially-based decisions across multiple stakeholders
  • Ability to be highly flexible in a constantly changing operating environment
  • Track record of strong performance in all Four Seasons KPI's
  • Guest centric focus, with strong floor presence and engagement with guests to drive key metrics
  • Exposure in both Rooms and Food & Beverage to support divisional leaders growing in their roles
  • People

  • Strong culture carrier with hands on leadership approach
  • Ability to be highly engaged with employees across the hotel and demonstrate skills as a coach
  • Ability to motivate and drive the team to deliver consistent service results
  • Charismatic and engaged personality with employees, guests and community
  • Product

  • Passion for details to continue to elevate the luxury touches around the hotel
  • Good planning and follow up skills to drive continued maintenance and upgrades
  • Service leader, charismatic presence on the floor inspiring the team and high engagement with HRG, Elite and residents Creative passion
  • Stylish with an experienced eye for detail
  • Profit

  • Strong labor management and standard understanding to manage largest cost center
  • Financial acumen to manager costs and grow top line revenue
  • Innovative and supportive, driving Commercial and PR initiatives for continual growth in property positioning and social engagement
  • What To Expect

    Salary Range 150k-175k Depending on Experience and Annual Incentive Plan eligible

    Be part of a cohesive team with opportunities to build a successful career with global potential

    Medical, dental, and vision insurance

    Paid Time Off and Holiday pay

    Discounted RTD Flex Pass for employees

    401k participation with a company matching program

    Complimentary stays at Four Seasons worldwide (subject to availability)

    Free employee meals prepared by the culinary team

    Anticipated to hire someone by November 10th, 2025.

    Learn more about what it is like to work at Four Seasons.

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    Hotel Manager • Denver, CO, US

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