Salesforce Administrator / Hartford, CT ( Hybrid), 12 Months Contract

Job Description

Hybrid Role- Local to CT candidates only

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Client needs the service of a mid to Senior level Salesforce Admin. The candidate will serve in the capacity of a Lead administrator participating in various SDLC processes including requirements verification, design and development, testing, maintenance, and support activities per the direction of agency management. The specific focus of this candidate will be the to work with the System Integrator to ensure the transfer of knowledge and on-going maintenance of the solution for a given module that will be developed on Salesforce. Specifically, the candidate will be responsible for maintaining different Salesforce Sandbox and Production environments and supporting SOA integration initiatives and participating in the SDLC process which includes meetings with the SI, verification of deliverables such as requirements, design, testing, and environment configuration. The candidate must have a minimum of 5 years of Salesforce administration.

Specific Services Required :

In the role of the Salesforce Admin, the following services are required :

• Updating the Salesforce database system for ensuring optimal performance for the organization, stakeholders and users.
• Maintaining various aspects like reports, dashboards and workflow.
• Periodically accessing the system and suggesting changes for the salesforce platform to improve business processes and customer service execution.
• Creating and maintaining database reports on sales, utilization, workflow and errors.
• Updating and managing the overall organization system by maintaining the user records, dashboards and sales records in a structured manner.
• Assisting with the integration of data flow from other systems when needed.
• Removing redundancy or duplicity of the user's account or details.

REQUIRED SKILLS AND EXPERIENCE

For this position, the candidate shares experience and judgment with team to plan and accomplish goals, mentors less experienced staff, a wide degree of creativity and latitude is expected. In addition, the agency requires :

An experienced professional with 5 or more years of prior experience demonstrating the following knowledge and skills :

Salesforce.com Administrator or Salesforce Advanced Administrator

Additional Preferred Qualifications :