Business Development Representative

UltraSource LLC • KCMO, MO, USA

1 day ago

Job type

Full-time

Quick Apply

Job description

Company Background :

Since our founding in 1883, UltraSource has served the processing and packaging equipment needs of thousands of companies worldwide in the meat and poultry, seafood, produce and dairy industries. Our comprehensive offering includes hundreds of products that enable us to custom tailor equipment solutions that meet the production line objectives, labor goals, budget constraints and brand image of our customers.

UltraSource's quality program ensures our products are engineered and produced to meet or exceed our customers' requirements. Reliability, maintainability, and safety are at the forefront of our engineering strategy and support to our dedication to quality.

Mon-Fri 8AM-5PM

Key Responsibilities

Quote Management & Follow-up

Create comprehensive quotes for all Service Reports and ensure timely follow-up
Develop quotes based on PM Audit / Inspection results and maintain consistent follow-up

Customer Relationship Management

Maintain accurate and up-to-date sales contacts and detailed customer communication records in the company's CRM system

Proactively contact customers based on Cost of Ownership and Sales reports to identify opportunities :

Engage high-spending customers to offer PM programs, training solutions, and optimize stocking levels

Investigate low-spending accounts to understand barriers and identify potential opportunities

Leverage customer history reports to identify trends and develop targeted outreach strategies

Educational Sales & Consultative Approach

Educate customers on comprehensive aftermarket offerings including Recommended Spare Parts Kits, Preventive Maintenance programs, and Training opportunities

Focus on PM solutions for key equipment including Rollstock, Chambers, and Dip tanks

Collaborate with Program Manager to ensure successful implementation and follow-through of PM programs

Conduct inventory reviews with customers to promote proactive maintenance strategies aimed at minimizing downtime, reducing emergency overnight shipments, and avoiding long lead time issues

Business Development

Identify and pursue opportunities to transition customers from reactive to proactive maintenance approaches

Develop strategies to increase customer lifetime value through strategic aftermarket solutions

Build strong relationships with key stakeholders to become a trusted advisor for their maintenance and operational needs

Education and / or Experience :

Bachelor's degree in Business, Sales, Marketing, or related field (or equivalent experience)

2+ years of experience in B2B sales, preferably in industrial equipment, manufacturing, or aftermarket services

Proven track record of meeting or exceeding sales targets

Strong understanding of CRM systems and sales processes

Excellent communication and interpersonal skills

Ability to analyze customer data and identify sales opportunities

Detail-oriented with strong organizational and follow-up skills

Experience with consultative selling approaches

Ability to identify and resolves problems, works well in group problem solving situations

Effective verbal and written communication skills

Physical Demands :

While performing the duties of this job, the employee is required to sit, talk, listen and frequently use hands to finger, handle, type, and feel. Required to occasionally stand and travel both domestically and abroad to visit work and customer sites. Be able to occasionally lift and / or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Work Environment :

In addition to a typical office environment, the employee must also frequent the company's warehouse and customer locations with moderate exposure to heat, cold, humidity, dust, noise, and working equipment (electrical and mechanical hazards).

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Development • KCMO, MO, USA

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