Operations Coordinator

Operations Coordinator

The Operations Coordinator will complete the administrative processes of the branch that support operational efficiency, effectiveness, customer satisfaction, and profitability. The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support the branch financial manager by providing guidance and information that contributes to branch performance and profitability.

Schedule

Monday - Friday 7 : 00AM - 3 : 30PM

Key Responsibilities

Financial Operations

Oversight of accounts receivable process and maintain local collection contacts to support centralized function.

Monitor weekly and monthly lease, contract maintenance, and special billing, and take the initiative to resolve any issues in a timely fashion. Establish and control all related processes to support customer service and branch profitability.

Fleet Operations

Complete Fleet Service activities such as licensing, permitting, in / out service vehicles, research and process citations.

Track and coordinate asset outside services such as unit jacket file, wash sheets, fueling and other outside vendor support that is not maintenance related.

Partner with Fleet Services and establish a collaborative relationship of local / centralized functions to support licensing, permitting, citations and other fleet operations.

Process Analytics

Perform process analyses and reviews in areas such as billing, 1211 reports, credit memos, citations, accounts receivable, licensing and other areas. Investigate and recommend solutions and / or guidance to issues posing a risk to the drivers of profitability.

Use systems or reports such as Qlikview or AS400 to understand the operational dynamics for problem solving and process improvement.

Other Responsibilities

Maintains District Personnel Files, JJ Keller reports, complete weekly payroll, and process paperwork for new hires.

Projects and tasks as assigned by Branch Financial Manager and District Financial Manager.

Why is Penske for you?

• We take pride in offering a competitive wage and great benefits.
• This position, at this location, offers a shift differential of $3 / hour for second shift (starting after 11am)

Penske offers several training and development opportunities, so you can grow your career!

Qualifications

High school diploma or equivalent required, degree preferred

Interpersonal and relationship building skills with an ability to collaborate with branch team members.

Competent written and verbal communication skills

2 years+ experience in customer service financial administrative experience requirement

Agile and quick learner, enjoys collaborative projects and continuous education

Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required

Regular, predictable, full attendance is an essential function of the job

Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements

Penske is an Equal Opportunity Employer.

Salary

$23.00-$25.00 / hour; depending on experience

Benefits

Our excellent benefits plan keeps associates and their families happy, healthy and secure. To learn more visit https : / / penske.jobs / benefits

Opening Date

11.17.25

Closing Date

12.17.25 Failure to submit a complete and timely application may result in the rejection of your application.