Senior Facilities Manager
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
We are seeking a motivated and proactive Senior Facilities Manager to be the point of contact responsible for the daily team operations and management of a retail portfolio throughout North & South Dakota, Minneapolis, Wisconsin, and Northern Illinois. The Sr. FM reports into the IFM Retail Director, and will manage a team of 6 incredible Facility Managers, with a portfolio size of around ~350 locations totaling ~2.7M SF.
This is a remote role however the candidate must live within Minneapolis / St. Paul (Minnesota) or Chicago (Illinois).
Here is some of what you will do as a Sr. FM :
- Provide leadership, vision and guidance to operations, maintenance, utility, and manufacturing support services functions while managing performance and outcomes of assigned staff
- Maintain interface with third party owners (Landlords), ensuring total contract (Lease) compliance, accurate and timely reporting, and resolving critical impact tenant relations issues
- Establish a "Safety First" culture on site and improve safety performance by championing awareness and changing all staff and partner safety behaviors
- Provide overall facility services in accordance with accounts' standard processes and procedures including application of policies and programs, coordination of information
- Ensure compliance with portfolio wide initiatives and required local, state, and federal laws and regulations that pertain to operating facilities entrusted to Facility Partners
- Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities and geography while preparing, submitting, and managing facility budgets with clients' goals and objectives addressed
- Support prompt collection of management fees and reimbursements from 3rd party tenants occupying space within accounts' owned premises
- Execute overall team management, staff development and planning including succession and growth plans, compensation planning, and building actionable and measurable career development plans for every direct report through consistent progress conversations and any other assigned duties
Skills / Qualifications
5+ years of Facilities Management experience including extensive people management skills and experienceStrong interpersonal skills and problem-solving abilitiesExcellent verbal / written communication and presentation skillsProven record of providing excellent internal and external customer serviceKnowledge of standard business and accounting practicesExperience with Excel and the ability to analyze dataPay $125,000-140,000 with a 20% targeted bonus of the annual salary
Schedule : Monday - Friday day shift with on-call required 24 / 7 for emergency responses
Location : Remote Chicago, IL, St. Paul, MN
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth :
401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysEarly access to earned wages through Daily Pay