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Customer Care Manager
VirtualVocationsGrand Rapids, Michigan, United States30+ days ago
Job type
- Full-time
Job description
A company is looking for a Customer Care Manager to provide exceptional support in freight management and specialty pharmacy topics.
Key Responsibilities
Communicate technical solutions to drive understanding and adoption among users
Collaborate with customers to ensure they achieve their goals and maximize solution value
Effectively manage multiple projects while maintaining organization
Required Qualifications
Solid technical skills with experience in technical sales engineering, implementation, or technical support
1+ years of experience in a customer-focused environment
Proven expertise in customer service
Experience using a Customer Relationship Management (CRM) system
Proficiency in Microsoft Office
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Customer Care Manager • Grand Rapids, Michigan, United States
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