IT Manager
Location : Remote- prefer local to Pittsburgh, PA
Job Type : Full Time / Permanent
Work Authorization : No Sponsorship
The A.C.Coy Company has an immediate opening for an IT Manager. This candidate will transform, lead, and build all technology operations.
Responsibilities
- Oversee all security measures and compliance with regulatory frameworks
- Administer user permissions, accounts, and service level agreements (SLAs)
- Lead and own relationships with all external IT partners, including MSPs, cloud vendors, and technology providers, ensuring alignment with business goals and service-level expectations
- Lead the development and maintenance of centralized IT documentation and standardized operating procedures
- Partner with executive leadership to assess current-state IT operations, identify process and system inefficiencies, and lead the rollout of scalable, standardized solutions to support company growth
- Research when necessary new products, and / or research fixes for current ones. Test network performance and provide network performance statistics and reports; develop strategies for maintaining the network infrastructure
- Commitment to company Core Values
Qualifications
Education :
Bachelor's Degree in Information Technology, Computer Science or related field. Would consider someone with certificationsQualifications :
5+ years in IT operations, with at least 2 years in a management or supervisory roleStrong vendor and partner management experienceDeep understanding and management of IT infrastructure & security operations / frameworks- including :NetworksFirewallsServersCloud environmentSecurity assessments & risksMaintain and manage policies, procedures, and associated training plans for network resource administration and appropriate usePartner with leadership to align IT strategy with business goalsStrong hands-on knowledge and support of cloud platforms such as Microsoft Azure and / or AWS, including hybrid infrastructure environmentsExperience supporting cloud security protocols