District Manager- Johnson City, TN
District Manager The District Manager is responsible for overall district performance and the direct operation of a group of approximately ten to fifteen stores. As a business owner, the District Manager is directly accountable for ensuring that every site delivers best-in-class customer service, consistent achievement of operational excellence, and professional development of the Store Management team.
Essential Duties And Responsibilities :
- Drive district same store growth to be at or above the previous year.
- Drive district same store fuel break even to be at or above the previous year.
- Effectively implement and uphold Standard Operating Procedures to allow for sustainable growth.
- Drive SMG and OSAT scores to be at or above goal.
- Ensure new store sites are opened effectively, on time, and fully staffed with trained personnel.
- Ensure total merchandise gross margin growth per site is at or above plan.
- Drive promotional sales to be at or above plan.
- Ensure stores are set and maintained to plan-o-gram.
- Manage district operation costs to be at or below plan (before maintenance refresh).
- Ensure district safety results are achieved (Total Recordable Injury Rate).
- Manage district shrink results to be at or below plan.
- Ensure store management positions are filled with succession plans in place.
- Support company initiatives / roll-outs and maintain changes.
- Ensure store hours of operation are optimized.
- Identify key competitors correctly.
- Optimize district-wide market trends.
- Effectively communicate with the Fuel Pricing and Merchandising departments to ensure margins are optimized.
- Maintain compliance to fuel and merchandising programs.
- Effectively administer CTM program.
- Effectively develop Store Managers.
- Ensure store teams are actively demonstrating our principles and core competencies.
- Ensure performance review process is administered consistently and effectively across the district.
- Conduct effective store visits per company guidelines.
- Perform any other related duties as required or assigned.
Education And Experience : Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four-year college degree, plus 12 to 18 months related experience and / or training, or equivalent combination of education and experience.